Summary
Overview
Work History
Education
Skills
Timeline
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Samara King

Bend,OR

Summary

Results-driven Shift Supervisor with a strong focus on employee training, staff motivation, and operational efficiency. Successfully supervised daily operations, resolved customer complaints, and implemented best practices to enhance service quality and team performance.

Overview

5
5
years of professional experience

Work History

Shift Supervisor

STARBUCKS COFFEE COMPANY
Bend, OR
08.2024 - Current
  • Supervised daily operations to ensure efficient workflow and high-quality customer service
  • Trained new team members on operational procedures and best practices
  • Monitored inventory levels and coordinated supply orders to minimize shortages
  • Resolved customer complaints promptly to enhance satisfaction and loyalty
  • Collaborated with management on promotional strategies to boost sales
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enforced company policies and regulations with employees.

Barista

STARBUCKS COFFEE COMPANY
Bend, OR
07.2021 - 08.2024
  • Crafted high-quality beverages while adhering to standardized recipes and presentation guidelines.
  • Provided exceptional customer service by actively listening and responding to customer preferences and feedback.
  • Maintained cleanliness and organization of workstations, ensuring compliance with health and safety standards.
  • Mentored new team members on beverage preparation techniques and company policies for seamless integration.

Education

No Degree - Nursing

Central Oregon Community College
Bend, OR
06.2023

High School Diploma -

Mountain View High School
Bend, OR
06-2023

Skills

  • Cash handling
  • Employee training
  • Workplace safety
  • Staff motivation
  • Conflict resolution techniques
  • Inventory control
  • Problem-solving

Timeline

Shift Supervisor

STARBUCKS COFFEE COMPANY
08.2024 - Current

Barista

STARBUCKS COFFEE COMPANY
07.2021 - 08.2024

No Degree - Nursing

Central Oregon Community College

High School Diploma -

Mountain View High School