Samaria Lawrence
Miami,FL
Summary
Dynamic security professional with extensive experience at Hilton Hotels Corporation, excelling in incident reporting and superior customer service. Proven ability to enhance safety through vigilant CCTV monitoring and thorough investigations. Committed to maintaining a welcoming environment while effectively managing access control and ensuring guest satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Officer Supervisor
Security Event Services
12750 Nw 17th St
05.2023 - 08.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
Security Supervisor
Spectrum Security Services
2125 Biscayne Blvd Suite *#228 Miami Fl 33127
04.2019 - 07.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
Education
High School Diploma -
Miami Job Corps
3050 Nw 183 St Miami Gardens Fl 3305606.2020
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- Detail-oriented
- Superior customer service
- CCTV monitoring
- CCTV surveillance
Certification
- Office administration
Languages
French
Limited Working
English
Native or Bilingual
References
Jorge Lasado
Grove central account manager
305-281-3598
Allied universal
7200 corporate center dr #600,
Miami fl 33126
Timeline
Security Officer Supervisor
Security Event Services
05.2023 - 08.2024
Security Supervisor
Spectrum Security Services
04.2019 - 07.2022
High School Diploma -
Miami Job Corps