Samaria McCoy
Jersey City,NJ
Summary
Dedicated and detail-oriented professional with extensive experience in warehouse operations and data entry. Proficient in inventory management, order processing, and maintaining accurate records. Skilled in utilizing warehouse management systems (WMS) and data entry software to ensure efficient operations and timely delivery of goods. Strong multitasking abilities, with a keen eye for accuracy and a commitment to meeting deadlines. Proven track record of collaborating effectively with cross-functional teams to optimize workflow and enhance productivity. Seeking to leverage warehouse operations and data entry expertise in a challenging role to contribute to the success of an organization.
Overview
1
1
year of professional experience
Work History
Order Fulfillment Associate
Amazon
11.2023 - Current
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
- Exceeded performance metrics regularly, demonstrating a strong work ethic and commitment to order fulfillment excellence.
- Adhered to quality control standards for each order, ensuring that customers received products meeting their expectations.
- Performed inventory control, such as counting, and stocking merchandise.
Return Processing Associate
Amazon Locker
09.2023 - 10.2023
- Enhanced customer satisfaction through timely and accurate processing of returns, exchanges, and refunds.
- Processed high volumes of returns during peak seasons, ensuring all items were assessed accurately and promptly handled according to company guidelines.
- Utilized internal software and tools to meet customer needs and resolved issues promptly.
- Assist customers in returning items by providing instructions and ensuring the proper placement of returned items in the locker.
Online Fulfillment Associate
Nordstrom
07.2023 - 08.2023
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
- Selected and filled orders from stock to fulfill customer requirements.
- Operated handheld scanners to track merchandise throughout fulfillment process.
Fashion Receiver
The RealReal
04.2023 - 06.2023
- Maintained a clean and organized receiving area, enhancing workflow and productivity.
- Placed, tagged, and secured merchandise in diverse designated areas.
- Receive and inspect consigned luxury products for condition and acceptance standards (Quality Control)
- Input product specifications into company inventory system (Data Entry)
Education
John Adams High School
Ozone Park, NY06.2022
Skills
- Warehouse Operations
- Data Entry
- Customer Service
- Inventory Auditing
- Order Fulfillment
Timeline
Order Fulfillment Associate
Amazon
11.2023 - Current
Return Processing Associate
Amazon Locker
09.2023 - 10.2023
Online Fulfillment Associate
Nordstrom
07.2023 - 08.2023
Fashion Receiver
The RealReal
04.2023 - 06.2023
John Adams High School
Similar Profiles
Jessica MaciasJessica Macias
Area Manager at AmazonArea Manager at Amazon
Deepak P LDeepak P L
Quality Assurance Compliance Specialist at AmazonQuality Assurance Compliance Specialist at Amazon
Kymarha DorsainvilKymarha Dorsainvil
Warehouse Worker at AmazonWarehouse Worker at Amazon
Abdulhalim LarryAbdulhalim Larry
Delivery Driver at AmazonDelivery Driver at Amazon
RUBEN BLAYLOCKRUBEN BLAYLOCK
Forklift Management / Food Distribution at Porky'sForklift Management / Food Distribution at Porky's