Assisted in clerical tasks and customer service operations in various roles. Supported mail handling, record-keeping, and front-desk assistance. Engaged with diverse individuals to foster positive interactions.
Overview
9
9
years of professional experience
Work History
Barista
Elevation Convention Center & Hotel
Montgomery, AL
02.2026 - Current
Prepared high-quality beverages following standard recipes and customer preferences.
Maintained cleanliness and organization of workstations to ensure efficient service.
Assisted in training new baristas on beverage preparation and customer service protocols.
Collaborated with team members to enhance workflow and improve customer satisfaction.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Cleaned counters, machines, utensils, and seating areas daily.
Assistant Director (Part-Time, As Needed)
Small Wonders Early Achievers
04.2017 - Current
Assisted in administrative duties, including record-keeping and filing.
Managed phone calls, scheduled appointments, and assisted with licensing paperwork.
Provided support with early childhood education programs and staff coordination.
Crew Member
Tropical Smoothie Cafe
Montgomery, AL
03.2025 - 02.2026
Prepared and blended smoothies according to standard recipes, ensuring consistency in taste and presentation.
Provided exceptional customer service by actively engaging with guests and addressing inquiries promptly.
Operated point-of-sale system efficiently, managing transactions accurately and maintaining cash drawer integrity.
Trained new crew members on operational procedures, enhancing team productivity and service quality.
Maintained cleanliness and organization of workstations, adhering to health and safety standards consistently.
Took orders, prepared meals, and collected payments.
Rural Carrier Associate
United States Postal Service
09.2024 - 12.2024
Sorted and delivered mail along assigned rural routes.
Collected outgoing mail and provided postal services to customers.
Maintained accurate records of deliveries and postage transactions.
Ensured compliance with USPS policies and procedures.
Crew Member
Tropical Smoothie Café
Montgomery, AL
05.2022 - 09.2024
Crafted and delivered smoothies, sandwiches, and various menu items.
Assisted customers with inquiries and order placements. Processed payments efficiently. Supported order fulfillment and delivery processes.
Ensured cleanliness of work area while adhering to food safety regulations.
Crew Member
Applebee’s
01.2022 - 05.2022
Greeted and seated guests while ensuring a welcoming dining experience.
Assisted in food preparation, order processing, and maintaining a clean environment.
Handled cash and card transactions efficiently.
Crew Member
Foot Locker
01.2021 - 12.2021
Assisted customers in finding merchandise and processed sales transactions.
Maintained inventory and restocked shelves to ensure product availability.
Provided knowledgeable recommendations on footwear and apparel.
Education
Diploma - undefined
George Washington Carver High School
01.2023
Skills
Proficient in filing, data entry, and document management
Strong customer service and communication skills
Experience handling mail distribution and record-keeping
Ability to operate office equipment
Teamwork
Knowledge of telephone etiquette and message-taking
Basic mathematical and clerical calculation skills
Strong organizational and multitasking abilities
Proficient in Microsoft Office (Word, Excel, Outlook)