Summary
Overview
Work History
Education
Skills
Timeline
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Samauryah Lewis

Ecom 1 Agent
Oklahoma City,OK

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. I also strive to be a Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Who enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

2
2
years of professional experience
3
3
years of post-secondary education

Work History

Customer Service Representative

Costco Wholesale
Oklahoma City, OK
07.2023 - Current


  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Farm Hand

Home owners
Oklahoma City, OK
03.2022 - Current
  • I help out on a farm out in union city on the weekends

Donation Attendant

Goodwill Industries
Oklahoma City, OK
10.2022 - 02.2023
  • Displayed excellent customer service when greeting customers and accepting donations.
  • Sorted and performed quality control measures of donated items.
  • Respectfully communicated with diverse population of volunteers and employees.
  • Maintained organized and clean worksite.

Sales Associate

Boot Barn
Oklahoma City, OK
11.2021 - 04.2022
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Answered customer questions about sizing, accessories, and merchandise care.

Fast Food Worker

Tropical Smoothie Cafe
Oklahoma City, OK
08.2021 - 11.2021
  • I work to make food, smoothies, I work front counter and drive thru while also cleaning in between .

Education

High School Diploma -

Oklahoma Virtual Charter Academy
Midwest City
08.2019 - 08.2022

Skills

Cleaningundefined

Timeline

Customer Service Representative

Costco Wholesale
07.2023 - Current

Donation Attendant

Goodwill Industries
10.2022 - 02.2023

Farm Hand

Home owners
03.2022 - Current

Sales Associate

Boot Barn
11.2021 - 04.2022

Fast Food Worker

Tropical Smoothie Cafe
08.2021 - 11.2021

High School Diploma -

Oklahoma Virtual Charter Academy
08.2019 - 08.2022

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Samauryah LewisEcom 1 Agent