Sameera Bassier
Queens,NY
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at Bowl 360. Expert in cash handling and suggestive selling, I consistently enhanced guest experiences and fostered repeat business through genuine hospitality. Recognized for resolving customer complaints effectively, I thrive in fast-paced environments while maintaining cleanliness standards.
Overview
1
1
year of professional experience
Work History
Server
Bowl 360
10.2024 - 05.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
Associate In Psychology - Psychology
Queensborough Community College
Oakland Gardens, NY06.2029
High School Diploma -
John Adams High School
NYC 06.2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
- Cleanliness standards
- Sales techniques
- Team collaboration
- Suggestive selling
Timeline
Server
Bowl 360
10.2024 - 05.2025
Associate In Psychology - Psychology
Queensborough Community College
High School Diploma -
John Adams High School
Similar Profiles
Kiana ChoyKiana Choy
Front Desk Clerk at Bowl 360Front Desk Clerk at Bowl 360
Trevor XueTrevor Xue
Front of House Employee at Bowl Bowl Sichuan RestaurantFront of House Employee at Bowl Bowl Sichuan Restaurant
VIKAS CHAUDHARIVIKAS CHAUDHARI
Sr. Executive - Finance at 360 SMS App LLP unit of 360 Degree Cloud Technologies Pvt. Ltd.Sr. Executive - Finance at 360 SMS App LLP unit of 360 Degree Cloud Technologies Pvt. Ltd.
Scott BackmanScott Backman
Delivery Driver at OntacDelivery Driver at Ontac
Maryam EsheshMaryam Eshesh
Receptionist at Elite AmenitiesReceptionist at Elite Amenities