Sameera Khalida Tannall
Schenectady
Summary
Compassionate and detail-oriented PCA with expertise in client support and daily living assistance. Known for effective communication and dedication to maintaining a safe, clean environment for clients. Dedicated professional with strong customer service skills and a focus on effective communication. Experienced in supporting clients and coordinating teams to ensure high-quality care delivery. Compassionate professional with experience in personal care assistance and pharmacy assistance support. Known for effective conflict resolution and team building, contributing to improved client satisfaction and operational efficiency.
Currently furthering my education in the health care field as an LPN at the Mildred Elley College.
Overview
3
3
years of professional experience
1
1
Certification
Work History
PCA
Broadway Home Care
Schenectady
06.2021 - 01.2023
- Facilitated clients' daily living activities and personal care routines to enhance their independence and quality of life.
- Maintained a clean and safe environment for clients at all times.
- Communicated effectively with clients to understand their needs and preferences.
- Supported clients in mobility and transportation to appointments or activities.
- Documented client care activities and observations accurately and timely.
- Collaborated with healthcare professionals to ensure quality care delivery.
- Assisted patients with recreational activities such as reading books or playing board games.
- Escorted clients to appointments and recreational outings.
- Monitored vital signs such as blood pressure and pulse rate for clients under medical care.
- Assisted clients with medication management by reminding them to take medications on time as prescribed by the doctor.
- Assisted clients with daily living activities and personal care routines.
Pharmacy Assistant
Golub Corporation
Schenectady
10.2019 - 05.2021
- Supervised daily operations ensuring smooth guest service flow.
- Trained and mentored staff on hotel policies and customer service standards.
- Coordinated staff schedules to optimize coverage during peak hours.
- Managed inventory levels for supplies and equipment in hotel departments.
- Resolved guest complaints promptly to enhance overall satisfaction.
- Conducted regular inspections to maintain cleanliness and safety standards.
- Directed and supervised team of 15 employees in daily operations.
- Trained new employees on company policies and procedures.
- Led weekly team meetings to discuss progress, address issues, and plan future actions.
- Assisted pharmacists in preparing and dispensing medications accurately.
- Managed inventory by restocking shelves and monitoring expiration dates.
- Provided excellent customer service by answering medication-related inquiries.
- Processed prescription orders using pharmacy management software efficiently.
- Educated customers on proper medication usage and storage guidelines.
- Collaborated with healthcare professionals to ensure patient safety and satisfaction.
- Maintained cleanliness and organization of the pharmacy workspace consistently.
- Supported training of new pharmacy staff on operational procedures and protocols.
- Maintained pharmacy counter and related areas in clean, neat and organized fashion.
- Restocked shelves and prepared expired drugs for return.
- Answered customer questions about prescribed and OTC medications.
Education
GED -
Washington Irving Educational Center
Schenectady, NY03-2026
Skills
- Project management
- Customer service
- Team building
- Effective communication
- Computer literacy
- Health documentation
- Client support
- Task organization
- Conflict resolution
Certification
PCA (NEW YORK STATE)
Timeline
PCA
Broadway Home Care
06.2021 - 01.2023
Pharmacy Assistant
Golub Corporation
10.2019 - 05.2021
GED -
Washington Irving Educational Center