Samentha Platero
Mentmore,NM
Summary
Highly organized Administrative Assistant with experience supporting school district operations and leadership teams. Skilled in calendar management, scheduling, budget tracking, and administrative coordination. Proven ability to manage confidential information, streamline processes, and communicate effectively at all levels.
Overview
10
10
years of professional experience
Work History
Athletic Department Administrative Assistant
Gallup McKinley County Schools
Gallup, NM
05.2024 - Current
- Manage complex scheduling for 32 schools, ensuring accuracy across multiple systems
- Coordinate travel logistics, including transportation and itineraries
- Create and manage purchase orders and track budgets across programs
- Process payments and maintain financial records
- Collaborate with leadership, coaches, and staff to ensure smooth operations
- Communicate with parents, coaches, and school admin resolving issues professionally
- Assisted with budget management, tracking expenses and processing invoices to maintain accurate financial records.
FMLA/WC Secretary
Gallup McKinley County Schools
Gallup, NM
05.2020 - 09.2023
- Provided administrative support for HR functions including FMLA, Workers’ Compensation, and Covid Reporting
- Maintained confidential employee records and ensured compliance
- Coordinated reporting and communication with state agencies
- Assisted employees with inquiries and documentation
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
Chiropractic Assistant / Receptionist
Full Circle Chiropractic
Gallup, NM
04.2018 - 05.2020
- Managed front desk operations, scheduling, and patient communication
- Processed insurance claims and maintained records
- Handled financial transactions and daily balancing
- Scheduled follow-up appointments and coordinated with healthcare providers for treatment plans.
- Processed patient intake forms, verifying insurance coverage and eligibility for services provided.
- Managed billing processes accurately and efficiently, ensuring prompt payments from insurance companies and patients.
- Maintained strict adherence to HIPAA regulations, protecting sensitive patient information and upholding confidentiality standards.
Assistant Manager
CATO
Gallup, NM
02.2016 - 04.2018
- Supported store operations, scheduling, and reporting
- Managed staff and customer service functions
- Tracked sales and handled deposits
- Facilitate training sessions for new staff, enhancing operational knowledge and team performance.
Education
High School Diploma -
Gallup High School
Gallup05.2012
Skills
- Executive Support
- Calendar & Scheduling Management
- Purchase Orders (POs)
- Budget Tracking
- Data Entry
- Confidential Record Management
- Customer Service
- Compliance & Reporting
- Microsoft Office (Excel, Word)
- iVisions (Employee Access)
- Rank One
- DragonFly
- Communication
- Organization
- Multitasking
Timeline
Athletic Department Administrative Assistant
Gallup McKinley County Schools
05.2024 - Current
FMLA/WC Secretary
Gallup McKinley County Schools
05.2020 - 09.2023
Chiropractic Assistant / Receptionist
Full Circle Chiropractic
04.2018 - 05.2020
Assistant Manager
CATO
02.2016 - 04.2018
High School Diploma -
Gallup High School