Summary
Overview
Work History
Education
Skills
Timeline
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Sami Leonis

Oceanside,CA

Summary

Detail-oriented and driven professional with a passion for leading successful retention marketing initiatives with results that optimize customer lifetime value. Skilled in developing and implementing data-driven strategies to maximize customer retention and engagement. Strong project management abilities with a focus on cross-functional collaboration to achieve business objectives. Excited to push my potential further!

Overview

9
9
years of professional experience

Work History

Associate Program Manager, Retention Marketing

TaylorMade Golf Company
Carlsbad, CA
02.2023 - Current

Lifecycle Marketing (Email, SMS & Push – Klaviyo)

  • Developed and executed multi-channel lifecycle campaigns for product launches, retargeting, promotions and other key marketing initiatives
  • Built dynamic customer segments using behavioral and transactional data to improve targeting and engagement
  • Designed and optimized automated flows including replenishment, browse/cart abandonment, and post-purchase journeys

Loyalty & Subscription Programs

  • Supported loyalty program communications including points summaries, tier progression and promotional campaigns
  • Contributed to subscription lifecycle messaging and quarterly loyalty sweepstakes initiatives

Behavioral Automation

  • Managed behavioral-triggered campaigns through Wunderkind, including cart abandonment and product recommendation flows
  • Monitored and optimized performance of automated campaigns based on engagement metrics

Audience Growth & Engagement

  • Led giveaway campaigns tied to product launches to grow audience and enrich customer data
  • Enhanced customer profiles through targeted data collection strategies

Additional Contributions

  • Served as main avenue of support for global teams to align on retention strategies and best practices
  • Reported on campaign performance and provided actionable insights to stakeholders
  • Collaborated with content teams to develop optimal imagery and messaging for product launches

Marketing & Communications Manager

Premier Aquatic Services LLC
Aliso Viejo, CA
02.2017 - 02.2023
  • Managed Google and Facebook ad campaigns across three business units, including budgeting, execution and performance analysis
  • Created and scheduled social media content while managing multiple brand accounts
  • Tracked and reported on KPIs across digital marketing channels
  • Developed and deployed email campaigns and automated nurture flows using HubSpot
  • Supported hiring efforts by building targeted advertising campaigns
  • Produced and edited video content and managed company YouTube channel

Education

Bachelor of Science - Kinesiology

San Francisco State University
San Francisco, CA
05-2016

Skills

  • Expert in Klaviyo platform
  • Proficient in Adobe Photoshop
  • Detail-oriented
  • Excellent communicator

Timeline

Associate Program Manager, Retention Marketing

TaylorMade Golf Company
02.2023 - Current

Marketing & Communications Manager

Premier Aquatic Services LLC
02.2017 - 02.2023

Bachelor of Science - Kinesiology

San Francisco State University