Mohammad Farooq
Hollywood,FL
Summary
Offering collaborative and attentive approach, eager to learn and grow in a fast paced environment. Contributes ability to quickly grasp new tasks and follow instructions accurately. Ready to use and develop strong organizational and communication skills in customer service/desk assistant role.
Overview
2
2
years of professional experience
Work History
Food Runner
Blackjacks Rum Bar and Grill
Davie, FL
06.2025 - Current
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Adapted quickly to changing environments and high-volume demands, ensuring consistent service quality.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
Cashier/ Customer Service Representative
Flippers Cinema and Arcade
Hollywood, FL
06.2024 - 06.2025
- Resolved customer inquiries and complaints, enhancing overall guest satisfaction.
- Collaborated with management to implement promotional pricing strategies effectively.
- Monitored inventory levels and coordinated with staff for restocking needs.
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Educated employees on register use, merchandising, and customer service.
- Handled customer feedback to improve service delivery standards.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Education
Bachelor of Science - Biological Sciences
Florida International University
Miami, FL06-2028
Skills
- Quick learner
- Teamwork and collaboration
- Strong work ethic
- Time management
- Customer service
- Strong teamwork
- Sense of urgency
- Effective multitasking
- Problem-solving
- Hospitality service expertise
- Microsoft powerpoint, excel, and Word
Timeline
Food Runner
Blackjacks Rum Bar and Grill
06.2025 - Current
Cashier/ Customer Service Representative
Flippers Cinema and Arcade
06.2024 - 06.2025
Bachelor of Science - Biological Sciences
Florida International University