Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Samiera White

Dover,DE

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Eager when it comes to identifying client needs and concerns to improve overall service experience.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Security Officer

Comcast
12.2022 - Current
  • Enhances security measures by staying up-to-date on company best practices and attending training sessions.
  • Conducts regular patrols of key areas to spot and control security concerns.
  • Greets guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Oversee daily monitoring and patrolled buildings, grounds, and work sites.

Home Health Aide

JEVS Care at Home
12.2021 - 12.2022
  • Assists clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
  • Assists patients by providing personal services, such as, bathing, dressing, and grooming.
  • Communicates with and Educates family members on proper caregiving techniques in order to provide seamless continuity of care between shifts or visits.
  • Improves patient well-being by providing compassionate and attentive personal care.

Customer Service Representative

JEVS Human Services
01.2018 - 10.2021
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Promptly responded to inquiries and requests from prospective customers.
  • Increased first-call resolution rates by carefully listening to customers'' needs and providing accurate information based on their inquiries.
  • Maintained confidential patient, employee and company information in compliance with company policies and regulatory requirements.

Education

High School Diploma -

Youth Build Charter School
Philadelphia, PA
08.2016

Skills

  • Call Documentation
  • Issue and Complaint Resolution
  • Senior Care
  • Developmental Disabilities Experience
  • Medication Administration
  • Patient Care
  • Microsoft Office
  • Customer communications

Certification

  • CHHA - Certified Home Health Aide
  • First Aid/CPR Certified

Timeline

Security Officer

Comcast
12.2022 - Current

Home Health Aide

JEVS Care at Home
12.2021 - 12.2022

Customer Service Representative

JEVS Human Services
01.2018 - 10.2021

High School Diploma -

Youth Build Charter School

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Samiera White