Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Samilah Brown

Amazon
1
Certification
5
years of professional experience

Compassionate customer service professional with strong attention to detail, ensuring efficient transactions and a positive experience. Proven ability to handle high-pressure situations calmly.

Work History

Associate

1 Year 7 Months
Amazon | 11.2024 - 06.2026
  • Collaborated with team members to ensure timely fulfillment of inventory requests.
  • Worked safely around moving machinery.
  • Assisted in reducing product damage by properly handling and storing materials.
  • Maintained clean, orderly work environment free of hazards.

Customer Service Cashier

3 Years 5 Months
Wingstop | 03.2021 - 08.2024
  • Provided exceptional service by addressing customer inquiries and resolving issues promptly.
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Maintained cleanliness and organization of cash register area to enhance customer experience.
  • Implemented upselling techniques that increased average ticket sales through personalized recommendations.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.

Education

High School Diploma

Delasalle | Kansas City, MO | 05-2021

No Degree - Cna

Meds | Independence, MO

Assisted in Clinicals.

Learned to assist in adls

aid in hoyer lifts

Skills

Customer service
Attention to detail
Time management
Computer skills
Empathetic care
Compassionate

Certification

  • CPR License - 2024-2027

Timeline

Associate

Amazon
11.2024 - 06.2026Read More

Customer Service Cashier

Wingstop
03.2021 - 08.2024Read More

Meds

No Degree from Cna
Read More

Delasalle

High School Diploma
Read More
Samilah Brown