Samir Hilario
Columba,SC
Summary
Motivated U.S. Army soldier trained in IT. Highly effective in fast working environments and leading others. Exceptional interpersonal, communication, and multitasking abilities. Ready to learn as much as needed and very passionate about the computers and software. Prepared to deliver first-rate results.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Shift Supervisor
Starbucks
Elgin, United States
2021.09 - Current
- Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Completed store opening and closing procedures and balanced tills.
- Crafting drinks that satisfy each and every customer to the best of our ability.
- Deploying partners in roles that fit their performance and running breaks.
Information Technology Specialist
United States Army
, SC
2019.03 - Current
- Install operates and maintains computer systems and local area networks (LAN)
- Performs system administration (SA) and maintains computers and servers within the computing environment (CE) and the network environment (NE)
- Performs network administration (NA); installs, configures, and maintains network equipment within the LAN
- Install operates and maintains commercial off-the-shelf (COTS) equipment (i.e
- Routers, switches, desktop, and laptop computers).
Assistant Manager
Smoothie King
Columbia, SC
2018.08 - 2021.08
- Learn all franchise procedures for making smoothies and food, and work on the line when necessary
- Hire all employees
- Supervise all employees, including Team Members and Team Leaders
- Weekly financial reporting to the Smoothie King corporate office
- Weekly employee schedules
- Order food and supplies
- Perform all duties of Team Member, Shift Leader, and Trainer
- Manage a staff of approximately 6 to 20 Team Members
- Lead the team at all times by setting the example
- Ensure all guests receive superior guest service
- Assist Store Manager with daily paperwork
Education
Computer Science
Midlands Technical College
Columbia, SC 2020.08 - Current
Skills
Problem Solving
Computer Hardware
Leading
Certification
Security Clearance
Timeline
Shift Supervisor
Starbucks
2021.09 - Current
Computer Science
Midlands Technical College
2020.08 - Current
Information Technology Specialist
United States Army
2019.03 - Current
Assistant Manager
Smoothie King
2018.08 - 2021.08