SAMIR YOUSIF
Chicago,IL
Summary
Hard working bartender and restaurant employee with exceptional team commitment, strong attention to detail, and outstanding communication skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Bartender/Server
Vintage Lounge
01.2023 - 03.2024
- Accommodated high customer volume in bar and restaurant area
- Prepared a wide variety of drinks while interacting with patrons using advanced customer service skills
- Stocked, cleaned and organized working area on a daily basis while following food safety protocols
- Maintained a safe environment for staff and customers
- Managed register transitions and maintained inventory.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
BOUTIQUE MANAGER
Valeo Spa at JW Marriott hotel
03.2011 - 01.2015
- Developed and administered customer service and product training sessions for new employees
- Created consistency for brand by complying with company guidelines
- Scheduled employee work shifts and coordinated company work schedule
- Supervised staff and coached team members in expectations for serving customers in luxury branded store
- Cultivated loyal customer base by providing excellent customer service
- Pursued continuing education and training to stay up to date with new trends and techniques
- Delivered accurate service and product knowledge to drive earnings.
Education
Bartending Certification -
ABC Bartending School
Chicago, IL01.2024
High School Degree -
Telkaif High School
Mosul, Iraq06.2006
Skills
- Mixology and drink preparation
- Communication and flexibility
- Efficiency and consistency
- Ability to meet sales driven goals
- Adaptable to changing client needs
- Creativity and Originality
- Beverage Preparation
- Food Running
- Menu Memorization
- Payment Processing
- Health codes compliance
- Suggestive Selling
- Service-oriented mindset
- Clear and effective communication
- Classic cocktails
- Cash Register Operation
Certification
- Certified Bartender, ABC Bartending school - 2024
Languages
Arabic
Native or Bilingual
Timeline
Bartender/Server
Vintage Lounge
01.2023 - 03.2024
BOUTIQUE MANAGER
Valeo Spa at JW Marriott hotel
03.2011 - 01.2015
Bartending Certification -
ABC Bartending School
High School Degree -
Telkaif High School
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