SAMIRA ABDULKADIR
Salt Lake City,US
Summary
Detail-oriented translator with highly developed understanding of Somali language and culture. An experienced translator bringing integrity, dedication and an exceptional work ethic. Highly qualified with 5+ years in translating one on one in classrooms and PT conferences. Has background in medical terminology providing confidence translating in medical settings for patient and doctor appointments.
Overview
7
7
years of professional experience
Work History
Customer Service Manager
United Development Group
West Valley City, Utah
02.2022 - Current
- Provided exceptional customer service to ensure customer satisfaction.
- Developed and implemented strategies for providing an excellent customer service experience.
- Reviewed customer feedback and complaints to identify areas of improvement in customer service processes.
Somali Translator and Interpreter
Federal Way Public Schools, Educational Service Center (ESC)
Federal Way, US
04.2017 - 01.2022
- Communicated almost daily with staff to get newsletters and letters translated as soon as possible
- Set up a meeting with families to help interpret between families and staff.
- Looked up closest equivalents for nuanced terminology, words, and phrases in specialized dictionaries, thesauruses, and reference books.
Substitute Paraprofessional
Federal Way School District
Federal Way, WA
04.2017 - 02.2020
- Assisted teachers in preparing materials for classroom activities.
- Organized and distributed classroom materials to students.
- Monitored student behavior in the classroom and hallways.
- Provided guidance and support to students during instruction periods.
- Supported Special Education classrooms
Education
Associate of Applied Science - Community Services
Highline College
Des Moines, WA01.2021
Skills
- Team building
- Communications
- Relationship development
- Problem resolution
- MS Office
Timeline
Customer Service Manager
United Development Group
02.2022 - Current
Substitute Paraprofessional
Federal Way School District
04.2017 - 02.2020
Somali Translator and Interpreter
Federal Way Public Schools, Educational Service Center (ESC)
04.2017 - 01.2022
Associate of Applied Science - Community Services
Highline College
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