Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
1
1
year of professional experience
Work History
Medical Assistant/Pharmacy Technician
Summit Spine and Joint Center
Lawrenceville, GA
06.2023 - Current
Enhanced adherence to medication among patients
Implemented efficient processes for coordinating patient referrals to ensure comprehensive care management.
Optimized patient safety and surgical outcomes through meticulous evaluation of patients' existing medications and close collaboration with healthcare providers to make necessary adjustments in medication regimens before surgery, focusing particularly on preventing adverse reactions from anesthesia or negative impacts on the success of the procedure
Informed patients of the surgical process, addressing potential risks and benefits as well as post-surgery expectations. Offered guidance on pre-operative fasting requirements, medication protocols, and prepping steps.
Successfully coordinated communication between surgical team members: surgeons, anesthesiologists, nurses, and support staff. Streamlined care coordination, while providing timely updates on patient status.
Demonstrated proficiency in performing phlebotomy tasks while minimizing patient discomfort during blood collection procedures.
Provided pre-operative instructions and guidance to patients, ensuring they were well-prepared for surgery.
Registered new patients into practice management software program accurately entering demographic information.
Medical Assistant
Resurgence Orthopedics
Lawrenceville, GA
04.2024 - 06.2024
Registered new patients into practice management software program accurately entering demographic information.
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Administered injections, medications and treatments as directed by the physician.
Inspected equipment to ensure proper working order prior to use on patients.
Educated patients on healthcare topics such as nutrition and disease prevention methods.
Filed insurance claims forms in accordance with applicable regulations.
Collected samples from patients for laboratory testing purposes.
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Documented notes during patient visits.
Cleaned and maintained medical equipment following procedures and standards.
Educated patients about medications, procedures and physician's instructions.
Contacted pharmacies to submit and refill patients' prescriptions.
Front Desk Receptionist
Summit Spine and Joint Center
Lawrenceville, GA, GA
05.2023 - 07.2023
Contributed to the smooth operations by providing administrative assistance through tasks like organizing documents and photocopying.
Aided in the preparation of reports, presentations and other requested documents for management staff.
Adeptly managed customer payments using an array of payment methods including credit cards, checks, and money orders.
Ensured adherence to company policy by verifying the identity documents of new customers when opening accounts.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Handled sensitive information in a confidential manner.
Assisted with scheduling appointments for clients and visitors.
Education
Associate of Science - Nursing
Georgia State University
Atlanta, GA
05-2025
Skills
Phlebotomy
Medical Billing
Patient Scheduling
Procedure Assistance
Medical Procedures
Vital Sign Monitoring
Wound Care and Irrigation
Inventory Management
Customer Service
Organization and Time Management
Collaboration
Patient-focused care
HIPAA Compliance
Insurance Verification
Lab Equipment Operation
EMR
ECW - E-CLINICAL WORKERS
ATHENA
References
References available upon request.
Timeline
Medical Assistant
Resurgence Orthopedics
04.2024 - 06.2024
Medical Assistant/Pharmacy Technician
Summit Spine and Joint Center
06.2023 - Current
Front Desk Receptionist
Summit Spine and Joint Center
05.2023 - 07.2023
Associate of Science - Nursing
Georgia State University
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