Sammantha DeLaCruz
Haverhill
Summary
Dynamic Mental Health Counselor with extensive experience at Holy Family Hospital, excelling in crisis intervention and risk assessment. Proven ability to monitor patient safety and provide emotional support, ensuring compliance with HIPAA regulations. Skilled in EMR documentation and building rapport, effectively advocating for clients in high-stress environments. Sympathetic Mental Health Tech offering extreme compassion and extensive experience working with mental health intervention. Adept at performing risk assessment, crisis intervention, and psycho-education. Dedicated and energetic with excellent listening skills and establishing therapeutic relationships with patients while helping with daily living. Responsible professional experienced in coordinating behavioral support for clients. Strong history of maintaining accurate documentation and daily reports, helping clients and assisting with daily programming.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Mental Health Technician
Holy Family Hospital Methuen
Methuen
01.2021 - 05.2023
- Collaborated with other healthcare professionals such as social workers, psychiatrists, counselors and nurses to coordinate quality care for each client.
- Observed and documented changes in patient behavior and reported any significant changes to the clinical team.
- Established trusting relationships with clients by demonstrating empathy and understanding towards them.
- Monitored vital signs, including pulse, respiration and temperature, of psychiatric patients.
- Maintained accurate records of patient progress and treatment plans.
- Supervised visitors entering the facility according to established security protocols.
- Provided excellent service to patients through personable communication.
- Tracked client movement on and off unit by documenting times and destinations.
Certified Nursing Assistant
The Oxford
Haverhill
05.2011 - 11.2012
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Provided emotional support to family members regarding end-of-life decisions.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Cleaned and sanitized patient rooms according to established protocols.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Answered call lights promptly and responded to patient needs accordingly.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Provided comfort measures such as back rubs and positioning pillows for added comfort.
- Observed patients for any changes in their physical or mental condition.
- Took temperature readings orally or rectally as instructed by the RN or MD.
- Assisted with admission procedures such as gathering personal data from the patient's chart.
- Reported changes in patient condition to registered nurse or physician.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
Volunteer
Parrish Medical Center
Titusville
01.2007 - 04.2011
- Provided guidance and support to fellow volunteers during their shifts.
- Collaborated with other volunteers to create a positive work environment.
- Provided assistance to staff in the daily operations of the organization.
- Offered support and assistance to community members.
- Helped with prep, set up, and breakdown of community and public events.
- Greeted guests and offered assistance in finding specific departments or personnel.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
Education
High school or equivalent -
Brevard Community College
Titusville, FL05.2011
High school or equivalent -
Astronaut High School
Titusville, FL05.2011
Skills
- Crisis intervention
- Risk assessment
- Patient monitoring
- EMR documentation
- Safety management
- Emotional support
- Patient advocacy
- Conflict resolution
- Time management
- Effective communication
- Detail orientation
- Record keeping
- Problem solving
- Confidential records
- Records management
- Geriatric mental health
- Public speaking
- Safety and risk assessments
- Building rapport
- Patient evaluation
Certification
- BLS Certification
- CPR Certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Mental Health Technician
Holy Family Hospital Methuen
01.2021 - 05.2023
Certified Nursing Assistant
The Oxford
05.2011 - 11.2012
Volunteer
Parrish Medical Center
01.2007 - 04.2011
High school or equivalent -
Brevard Community College
High school or equivalent -
Astronaut High School
Similar Profiles
Michelene NarcisseMichelene Narcisse
Certified Nursing Assistant at Holy Family Hospital, Methuen And HaverhillCertified Nursing Assistant at Holy Family Hospital, Methuen And Haverhill
Irene N MwangiIrene N Mwangi
Medical Laboratory Scientist at Holy Family Hospital MethuenMedical Laboratory Scientist at Holy Family Hospital Methuen
Donna ZinnoDonna Zinno
Registered Nurse at Holy Family Hospital MethuenRegistered Nurse at Holy Family Hospital Methuen
Emily ArsenaultEmily Arsenault
Registered Nurse Care Coordinator at Mass General Physicians OrganizationRegistered Nurse Care Coordinator at Mass General Physicians Organization
Taylor BronsonTaylor Bronson
Registered Nurse, Adolescent Psychology at Cambridge Health AllianceRegistered Nurse, Adolescent Psychology at Cambridge Health Alliance