Sammi Clapham

Dedicated Guest Experience Associate at Cheyenne Mountain Zoo, skilled in exceptional communication and strong empathy. Successfully enhanced guest satisfaction through effective ticketing and membership services. Proven team player with patience and composure, contributing to a welcoming environment while volunteering at Colorado Springs Therapeutic Riding Center. Passionate about improving guest experiences in dynamic settings.

Offering a friendly and adaptable approach, eager to learn and develop in guest-focused setting. Brings understanding of hospitality basics combined with excellent communication and problem-solving skills. Ready to use and develop customer service and teamwork skills in a Part-time Animal Keeper Assistant position.

Developed exceptional interpersonal and customer service skills in hospitality environment, seeking to transition into a new area of the zoo. Proven ability to handle diverse guest interactions and resolve issues promptly. Looking to leverage these skills in new and dynamic setting.

Personable and energetic, with strong interpersonal skills and passion for creating memorable guest experiences. Knowledge of hospitality principles and adept in customer service and problem-solving. Committed to enhancing guest satisfaction and contributing to positive environment.