Sammi Clark
Madison,IN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Grill Cook
Hinkle's Restaurant
Madison, IN
03.2023 - 08.2023
- Kept work area clean at all times by sweeping floors, wiping down counters/tables with sanitizer solution etc
- Performed closing duties such as organizing leftovers into containers for refrigeration or disposal, cleaning grills, and emptying grease traps.
- Complied with all safety standards while on the job.
- Monitored grill temperature to ensure proper cooking times.
- Cleaned and organized grilling area, stocked supplies, and prepared food items to order.
- Made sure that all orders were filled in an accurate and timely manner.
- Assisted in restocking kitchen supplies when necessary.
- Trained new employees on grill operations and safety protocols.
- Responded promptly and courteously to guest inquiries and complaints.
- Communicated effectively with customers regarding orders and special requests.
- Followed proper sanitation procedures during food preparation and storage.
- Stored foods in designated areas by following standard wrapping, dating and rotation procedures.
- Distributed prepared food to servers.
- Stored food in designated containers and storage areas to prevent spoilage.
- Sanitized workstation before and after shift to prevent illness and food contamination.
- Safely operated ovens, grills, and other kitchen equipment to minimize accidents.
- Received and stored food and supplies.
- Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
- Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
- Helped other staff members complete job tasks during peak times to keep kitchen running efficiently.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
Housekeeper
Clifty Inn State Park
Madison, IN
06.2022 - 09.2022
- Delivered requested items such as extra pillows or blankets to guest rooms.
- Reported any maintenance issues or damage to supervisors immediately.
- Changed bed linens and towels, tidied up rooms.
- Disinfected telephones, light switches and other frequently touched objects.
- Sanitized all areas of the hotel lobby and public restrooms.
- Scrubbed kitchen appliances, countertops and fixtures.
- Observed proper use of chemicals when cleaning various surfaces.
- Followed safety procedures when handling hazardous materials.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Responded to requests from guests regarding housekeeping needs.
- Emptied trash receptacles throughout the property.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Ensured that all health standards were met during cleaning operations.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Maintained and organized cleaning supplies stock.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Returned rooms to occupant-ready status to satisfy future guests.
- Interacted pleasantly with clients and guests when performing daily duties.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Delivered ironing boards, baby cribs and rollaway beds to guests' rooms.
- Communicated with maintenance team on damages to repair.
- Communicated with customers about requests for additional supplies or cleaning services.
- Reported damage or theft of hotel property to management.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Sandwich Artist
SUBWAY®Restaurants
Madison, IN
06.2021 - 03.2022
- Trimmed meats and cheeses for sandwiches as needed.
- Checked expiration dates on products to ensure freshness of items served to customers.
- Replenished condiments and other supplies at front counter areas.
- Inspected equipment regularly for proper functioning and sanitation standards.
- Provided excellent customer service by addressing inquiries promptly and professionally.
- Organized inventory for efficient restocking of products.
- Maintained cleanliness of work area throughout shift.
- Monitored temperature of freezers and coolers throughout shift.
- Greeted customers and provided product knowledge.
- Communicated effectively with co-workers regarding customer needs and concerns.
- Assisted team members during peak hours when necessary.
- Operated cash registers to process payments from customers.
- Ensured all menu items were prepared in accordance with health and safety standards.
- Assisted in the training of new staff members on proper sandwich-making techniques.
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift.
- Followed established procedures for handling money transactions accurately.
- Used POS system and cash register to receive payments by cash, check, credit card and voucher.
- Completed opening, closing and shift change tasks by following company guidelines.
- Prepared sandwiches and salads using quality ingredients and tailored to customer requests.
- Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
- Discussed menu options with customers and offered suggestions to meet individual needs and drive sales.
- Answered guest questions, delivering most accurate and updated information available.
- Trained sandwich artists to apply attention to detail and commitment to quality.
- Delivered superior customer service focused on quality and meeting customer needs.
- Kept customer and food preparation areas clean and well-organized.
- Restocked kitchen supplies by rotating food according to dates and health guidelines.
- Sanitized food storage and preparation areas to comply with food health and safety requirements.
- Communicated with customer to provide menu offering details and assist with decision-making.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Informed customers of regular deals or monthly specials to upsell orders.
- Verified orders and bagged items for easy transport.
- Organized food preparation stations and regularly replenished supplies.
- Prepared sandwiches using assortment of meats, veggies and other ingredients to meet customer specifications.
- Stored food properly to prevent spoilage, cross-contamination and illnesses.
- Maintained safe food handling practices to prevent germ spread.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Assembled and served meals according to specific guest requirements.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Directed patrons to restrooms and other amenities within facility.
- Tailored orders to address customer allergies and gluten concerns.
Education
High School Diploma -
Madison Consolidated High School
Madison, IN06-2024
Skills
- Customer Service
- Multitasking and Organization
- Food allergy awareness
- Strong Work Ethic
- Flexible Schedule
- Cleaning and organization
- Supply Management
- Health Code Compliance
- Performance Improvement
- Inventory Monitoring
- Resourceful
- Efficient
- Teamwork and Collaboration
- Adaptable
- Sanitation Standards
- Food Service
- Concise time management
- Team Player
- Hard-working
- Conflict Mediation
- Waste Reduction
- Interpersonal Relationships
- Willing to Learn
Timeline
Grill Cook
Hinkle's Restaurant
03.2023 - 08.2023
Housekeeper
Clifty Inn State Park
06.2022 - 09.2022
Sandwich Artist
SUBWAY®Restaurants
06.2021 - 03.2022
High School Diploma -
Madison Consolidated High School