Sammi Mannan
Cedar Park
Summary
Dynamic and detail-oriented professional with experience at Parking Management Company, excelling in guest flow management and customer service. Proven ability to enhance guest experiences through effective communication and teamwork, while maintaining high standards of cleanliness and organization. Recognized for building rapport and efficiently managing multiple tasks in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Valet
Parking Management Company
06.2025 - Current
- Answered guest's questions about property amenities and services.
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Helped guests unload and load luggage.
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Built positive customer rapport for courteous, friendly and professional service.
- Logged and documented parked vehicle details for accurate records.
Busser
Tuscano
08.2022 - 02.2023
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Trained new staff in bussing and cleaning procedures.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
Education
Bachelor of Science - Computer Science And Engineering
The Ohio State University
05-2028
Skills
- Guest flow management
- Financial records oversight
- Customer service and support
- Attention to detail
- Multitasking proficiency
- Verbal and written communication
- Time management
- Professional appearance
- Team collaboration
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
Native or Bilingual
Interests
- Creative Writing
- Video Game Design
- Video Gaming
- App Development
- Coding and Programming
Timeline
Valet
Parking Management Company
06.2025 - Current
Busser
Tuscano
08.2022 - 02.2023
Bachelor of Science - Computer Science And Engineering
The Ohio State University
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