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Banking experience of 4 years and 6 months in the US: as a CSR with Bank of America and as a Personal Banker with Wells Fargo. At present, working as a Customer Service Associate with Wells Fargo Small Business Lending (SBA Loan Review Specialist). Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. With a PhD in Education, have strong leadership, strategic planning, project management, data analytics, problem-solving and recruiting skills, having worked for 13 years as the Principal of KJ Somaiya College of Education and Research in Mumbai, India.

Highly dedicated and detail-oriented Customer Service Specialist with over 5 years of experience in customer relations, data entry, and conflict resolution. Proven track record of resolving customer issues with professionalism and integrity, contributing to customer satisfaction and company success. Skilled at managing multiple tasks in fast-paced environments, both in-office and remotely.

Adaptable, detail-oriented professional with extensive experience in customer service, administrative support, and freelance work. Skilled in managing sensitive data, client communications, and operational tasks. Open to new challenges and excited to contribute to any role that values efficiency, customer satisfaction, and continuous improvement.

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

SAMMI PETERS

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Customer Service Specialist

Salon Coordinator

Retail Sales Associate

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High School Diploma -

Cosmetology License -

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Customer Service Specialist

Salon Coordinator

Retail Sales Associate

High School Diploma -

Cosmetology License -

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