Sammie Letagaloa Fiumalosi
Manteca,CA
Summary
Driven professional with a strong background in customer service, honed at notable companies including Tesla Motors. Excelled in problem-solving and active listening, significantly enhancing customer satisfaction. Since 2022, leveraged critical thinking skills at Southwest Airlines to resolve complex customer issues, demonstrating a proven track record of results beyond expectations.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Southwest Airlines
08.2022 - Current
At age 16 I worked at John’s Incredible Pizza in Modesto CA from 2018 until COVID shut us down in March of 2020.
I stayed on unemployment until January of 2022 when I got hired at Tesla Motors in Fremont CA.
I left that job when I got hired for Southwest Airlines as a customer service agent in August of 2022 and have remained since.
Education
Gregori High School
Modesto, CA05.2020
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
Timeline
Customer Service Representative
Southwest Airlines
08.2022 - Current
Gregori High School