Dedicated Home Health Aide skilled in supporting clients with professional communication and superior organization skills. Advanced knowledge of clerical functions, project support, schedule management and customer service. Quick learner accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management.
Compassionate professional focused on helping clients maintain personal hygiene and assisting with activities of daily living. Skilled in preparing meals, maintaining organized living spaces and documenting behaviors. Committed to emotional and social support to promote overall wellness.
Detail-oriented Direct Care Worker supports daily living activities and provides transportation to enhance client well-being. Seasoned care expert experienced with developmentally disabled clients. Committed to promoting comfort with dignity and compassion.
Overview
6
6
years of professional experience
2017
2017
years of post-secondary education
Work History
Home Health Aide
Guardian Angels Senior Services
Melbourne, Florida
10.2020 - Current
Provided personal care and assistance with daily living activities.
Monitored patient health and reported changes to healthcare professionals.
Assisted with medication management and ensured adherence to schedules.
Supported mobility by aiding with transfers and walking exercises.
Maintained a clean and safe environment for clients at home.
Documented patient progress and care activities in records accurately.
Collaborated with interdisciplinary teams to enhance patient care plans.
Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
Changed bed linens and maintained a clean living environment for the client's safety.
Assisted clients with bathing, dressing, and incontinence care.
Helped clients stay happy and healthy by providing mental and emotional support.
Helped clients move in bed, stand or walk using proper body mechanics techniques.
Prepared meals and snacks according to prescribed diets.
Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
Helped client with medication self-administration.
Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
Improved patient outlook and daily living through compassionate care.
Recorded daily notes about client conditions, treatments provided and progress made.
Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Took initiative to ensure all tasks were completed efficiently within the designated time frame.
Reported any changes in the client's physical or emotional condition to supervisor immediately.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Monitored vital signs such as temperature, pulse rate, blood pressure .
Encouraged independence by teaching self-care skills such as grooming and hygiene habits.
Assisted in ambulation and exercise routines for clients.
Documented care provided and submitted notes to supervisor.
Engaged patients in recreational activities such as reading books or playing games.
Answered patient calls promptly, providing assistance or referring them to appropriate personnel when needed.
Tracked and reported clients' progress based on observations and conversations.
Customer Service Representative
Radial
Melbourne, Florida
04.2019 - 09.2021
Provided exceptional customer support through various communication channels.
Resolved customer inquiries and issues efficiently and effectively.
Collaborated with team members to improve service processes and workflows.
Assisted in training new staff on customer service protocols and tools.
Managed order processing and fulfillment inquiries from customers.
Maintained knowledge of products to offer informed assistance to customers.
Answered customer inquiries and provided accurate information regarding products and services.