Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sammy Bruno

Orlando

Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Overview

4
4
years of professional experience

Work History

Walmart Manager

Walmart
01.2024 - Current
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.

Server

Francos Italian Bistro
06.2023 - 01.2024
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Served food and beverages promptly with focused attention to customer needs.
  • Answered customers' questions, recommended items, and recorded order information.

Lead Busser

Francos Italian Bistro
01.2021 - 06.2023
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.

Education

High School Diploma -

Royal Palm Beach High School
Palm Beach, FL
05-2023

Skills

  • Marketing
  • Financial management
  • Sales techniques
  • Expectation setting
  • Time management
  • Daily specials memorization
  • Order delivery practices
  • Table resetting
  • Food inspection
  • Wine pairing
  • Wine service
  • Special dietary requirements

Timeline

Walmart Manager

Walmart
01.2024 - Current

Server

Francos Italian Bistro
06.2023 - 01.2024

Lead Busser

Francos Italian Bistro
01.2021 - 06.2023

High School Diploma -

Royal Palm Beach High School

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Sammy Bruno