Barbara Autrey
Foley,AL
Summary
Proven track record in enhancing customer satisfaction and team efficiency, notably at WinnDixie. Expert in customer service and clear communication, adept at multitasking and fostering a collaborative environment. Achieved significant improvements in client loyalty and operational smoothness by leveraging both hard and soft skills, without relying on numerical quantification.
Overview
10
10
years of professional experience
Work History
Bartender
Applebees
03.2019 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Customer Service Associate Team Leader
WinnDixie
07.2014 - 03.2019
- Enhanced customer satisfaction by promptly addressing concerns and providing effective solutions.
- Collaborated with cross-functional teams to improve overall customer experience and satisfaction levels.
- Assisted customers with navigating online platforms, demonstrating patience and technical expertise when needed.
- Conducted regular performance evaluations of team members, identifying areas of improvement and facilitating professional development.
- Contributed to creating a positive company culture through active participation in team meetings and events.
Education
Foley High School
Foley, AL05.2016
Skills
- Strong multitasking
- Customer Service
- Highly reliable
- Clear and effective communication
- Team player attitude
- Patience and Tolerance
Timeline
Bartender
Applebees
03.2019 - Current
Customer Service Associate Team Leader
WinnDixie
07.2014 - 03.2019
Foley High School
Similar Profiles
Marisol MaldonadoMarisol Maldonado
Server at ApplebeesServer at Applebees
Christabell BondChristabell Bond
Lead Bartender at ApplebeesLead Bartender at Applebees
Kiara SneadKiara Snead
Server at ApplebeesServer at Applebees
Mariah HudockMariah Hudock
Host at ApplebeesHost at Applebees
Tatiana EfimovaTatiana Efimova
Receiving Team Member at Academy Sports + OutdoorsReceiving Team Member at Academy Sports + Outdoors