Sammy Sholar
Boone,NC
Overview
4
4
years of professional experience
Work History
Front of House Employee
Stickboy Kitchen
Boone, NC
04.2024 - Current
- Prepared drinks according to standard recipes.
- Assisted in preparing the restaurant for opening and closing shifts.
- Supervised the work of other front-of-house employees including servers and bussers.
- Provided guidance to staff regarding opening and closing duties, such as setting up or restocking supplies.
Manager
Autobell
Mooresville, NC
08.2022 - 01.2024
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed and motivated 10-15 employees each shift to be productive and engaged in work.
- Increased customer retention with personalized service, building long-term relationships based on trust and loyalty.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Customer Service Leader
Foodlion Grocery Store
Statesville, NC
08.2020 - 08.2021
- Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.
- Mentored junior customer service representatives, providing guidance on best practices and fostering professional development within the team.
- Implemented new processes to improve response times, resulting in higher rates of resolved customer inquiries.
Education
Bachelor of Science - Exercise Science
Appalachian State University
Boone, NC05.2026
Skills
- Staff Development
- Performance Management
- Team Leadership
- Money Handling
- Teamwork and Collaboration
Languages
Spanish
Native/ Bilingual
Timeline
Front of House Employee
Stickboy Kitchen
04.2024 - Current
Manager
Autobell
08.2022 - 01.2024
Customer Service Leader
Foodlion Grocery Store
08.2020 - 08.2021
Bachelor of Science - Exercise Science
Appalachian State University
Similar Profiles
Elmer SpenceElmer Spence
Owner/Owner/Operator Technician at Stickboy CustomsOwner/Owner/Operator Technician at Stickboy Customs
Chloe BrewingtonChloe Brewington
Server/Bartender at Clutch Kitchen & Kitchen and KocktailsServer/Bartender at Clutch Kitchen & Kitchen and Kocktails
Lewis BairdLewis Baird
Fitter's Assistant at Kitchen Studio (Dad's Kitchen-fitting Business)Fitter's Assistant at Kitchen Studio (Dad's Kitchen-fitting Business)
Chloe HemsothChloe Hemsoth
Pasta Maker at Mystic PastaPasta Maker at Mystic Pasta
Bethaney ArmstrongBethaney Armstrong
Shelter Associate at Hospitality House of the NorthwestShelter Associate at Hospitality House of the Northwest