Samoia Cambridge
Valley Stream,NY
Summary
Retail professional with extensive experience in driving sales and enhancing customer experiences. Known for seamless team collaboration and adaptability to changing retail environments. Proven ability to manage inventory and provide exceptional customer service.
Overview
3
3
years of professional experience
Work History
Pharmacy Technician
Walgreen's Pharmacy
10.2023 - Current
- Processed and dispensed prescription medications accurately and efficiently.
- Assisted patients with medication inquiries and provided excellent customer service.
- Maintained inventory levels, ensuring availability of essential pharmaceutical supplies.
- Collaborated with pharmacists to verify prescriptions for accuracy and compliance.
- Trained new pharmacy technicians on operational procedures and best practices.
- Supported regulatory compliance by maintaining accurate records and documentation systems.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Apple Specialist
Apple
10.2022 - 02.2023
- Assisted customers with product inquiries and troubleshooting to enhance user experience.
- Demonstrated product features and benefits to drive customer engagement and satisfaction.
- Managed inventory levels, ensuring availability of popular products for customers.
- Collaborated with team members to maintain a clean and organized sales environment.
- Retained a loyal customer base by consistently delivering on promises, providing exceptional service, and always going the extra mile to address individual needs.
Education
Associate of Science - Science Education
Nassau Community College
NassauHigh School Diploma -
Highschool For Arts And Business
Corona, NY06-2014
Skills
- Customer service
- Team collaboration
- Time management
- Technical support
- Software development
- Network administration
Timeline
Pharmacy Technician
Walgreen's Pharmacy
10.2023 - Current
Apple Specialist
Apple
10.2022 - 02.2023
Associate of Science - Science Education
Nassau Community College
High School Diploma -
Highschool For Arts And Business