Results-driven coaching staff member with a proven track record in player skill enhancement and teamwork development. Strong analytical skills utilized to improve performance metrics, fostering a collaborative environment among coaches and players.
Work History
Server
2 Months
Heywards Icecream Stand | 06.2026 - Current
Provided exceptional customer service, ensuring a positive dining experience for all patrons.
Delivered exceptional customer service by efficiently taking and processing orders.
Maintained cleanliness and organization of serving area to enhance customer experience.
Assisted in training new staff on operational procedures and service standards.
Coaching Staff Member
1 Year 4 Months
New Hampshire Tomahawks | 04.2025 - Current
Collaborated with coaching staff to design game strategies and practice schedules.
Developed training programs to enhance player skills and teamwork dynamics.
Analyzed player performance data to identify areas for improvement and skill development.
Mentored junior coaches, fostering a collaborative environment and knowledge sharing.
Front Desk Assistant
1 Year 9 Months
Conway Ice Arena | 11.2024 - Current
Managed front desk operations, ensuring efficient guest check-in and check-out processes.
Handled cash transactions accurately, processing payments for admissions and rentals.
Greeted and assisted visitors, providing exceptional customer service in a fast-paced environment.
Managed phone inquiries and scheduled appointments for ice rink activities efficiently.
Processed transactions and maintained accurate financial records using point-of-sale systems.
Education
High School Diploma
Bishop Guertin High School | Nashua, NH
Honoree of National Honor Society
Awarded the Bronze Award (2 semesters honor roll)
Awarded the Silver Award (4 semesters honor roll)
Awarded the Gold Award (6 semesters honor roll)
Honor Roll all throughout high school
Honoree of Spanish National Honor Society
Honoree of Springfield College Book of Honor
Relevant Coursework: Anatomy and Physiology & Science of Nutrition
3.7 Cumulative GPA
Elected Pod Leader of Bishop Guertin Lacrosse team
Elected to Senior Mentor Leader Cabinet for Cardinal Mentor Leadership in 2025 - 2026
Elected to Members Relations Officer for National Honor Society in 2025 - 2026
Cardinal Leadership Institute Member
Elected to be an Ambassador for Fellowship of Christian Athletes in 2025 - 2026
Chess Club Vice-President
Computer Science Club President
Prom Court (2025)
Skills
Exceptional customer service
Customer service excellence
Professional appearance
Hospitality service expertise
Memory retention
Food safety
Point of sale
Strong work ethic
Languages
Cambodian
Limited Working
Interests
Documenting and sharing travel experiences.
Cooking
I enjoy helping others and giving back to the community.