Samrawit Gebreyesus
Beltsville,MD
Summary
I am a results-oriented and highly motivated young professional with two years of experience in customer service, Human resource management, Inventory management, and handling currency. I am known for my strong work ethic, adaptability, and eagerness to learn. I am open to new challenges and opportunities for growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Manager
Lemon Slice Cafe
08.2021 - Current
- Onboarded new employees with training and new hire documentation.
- Developed and maintained relationships with customers and suppliers through account development.
- Approved regular payroll submissions for employees.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
Bartender
Makeda Ethiopian Restaurant
08.2022 - 01.2023
- Kept bar presentable and well-stocked to meet customer needs.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Server
Makeda Ethiopian Restaurant
09.2021 - 03.2022
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
No Degree - Information Technology
01.2024
Skills
- Customer Support
- Team Leadership
- Communication Skills
- Staff Management
- Book keeping
- Customer Relationship Management
- Project Management
- Food and Beverage Management
- Managing Cash Register
- Job Assignments
Certification
During my Journey in, I have earned
- Dependability Award
- Academic Excellence Award
- Information Technology Award
- Strive To Learn Award
Languages
Amharic
Native or Bilingual
English
Full Professional
Timeline
Bartender - Makeda Ethiopian Restaurant
08.2022 - 01.2023
Server - Makeda Ethiopian Restaurant
09.2021 - 03.2022
Manager - Lemon Slice Cafe
08.2021 - Current
Year Up - No Degree, Information Technology
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