Samsam Haji
Burnsville,MN
Summary
Luxury retail professional dedicated to delivering personalized shopping experiences for high-net-worth clients. Expertise in building long-term relationships and enhancing digital customer journeys through UX/UI design, consistently exceeding expectations in premium retail environments.
Overview
4
4
Languages
3
3
years of professional experience
Work History
Personal Shopper (High-End Clients)
Phipps Plaza
Atlanta, GA
01.2024 - 12.2024
- -Provided personalized styling and wardrobe curation for high-net-worth clients
- -Cultivated long-term relationships with repeat luxury clientele, enhancing customer loyalty
- -Sourced exclusive, limited-edition designer pieces tailored to individual client preferences, enriching client experience
- - Delivered white-glove service including private appointments and on-demand styling
- -Surpassed client expectations, driving increased retention and referrals among high-net-worth clients
Sales Associate Luxury Retail
Saks OFF 5TH
Atlanta, GA
03.2024 - 12.2024
- - Delivered elevated customer service aligned with luxury brand standards
- -Achieved and exceeded monthly sales goals
- -Assisted customers in selecting designer apparel, accessories, and footwear
- - Maintained strong product knowledge across high-end brands
- -Executed visual merchandising strategies to improve in-store presentation
Luxury Retail Associate
Boutique Retail (Phipps Plaza)
Atlanta, GA
01.2024 - 08.2024
- - Provided personalized styling recommendations and curated looks to enhance client satisfaction
- -Provided premium customer service in a high-traffic luxury shopping environment
- -Managed inventory levels to maintain stock availability and uphold luxury presentation standards
- - Developed strong client relationships to foster repeat business and loyalty
UX/UI Designer
Microsoft (Contract)
, Minnesota
01.2025 - Current
- Designed user-centered digital experiences with a focus on e-commerce and retail platforms
- Applied design thinking to enhance luxury digital shopping experiences
- Collaborated with cross-functional teams to create intuitive interfaces that streamline user interactions
- Conducted user research to enhance customer journey and engagement metrics
- Delivered prototypes and design solutions that reinforced brand aesthetics and improved user satisfaction
Education
Associate of Science - Computer And Information Systems
Georgia Institute of Technology
Atlanta, GA05-2022
Skills
- Luxury clienteling
- High-end sales
- Styling & Wardrobe Curation
- Luxury Brand Presentation
- Customer Experience Optimization
- E-commerce Strategy
- Trend Analysis
- High-end retail knowledge
- Styling expertise
- Problem solving
- Flexible scheduling
- Communication & Interpersonal Skills
- Passion for luxury fashion and designer brands
Languages
English
Professional
Arabic
Professional
Somali
Professional
Italian
Limited
Timeline
UX/UI Designer
Microsoft (Contract)
01.2025 - Current
Sales Associate Luxury Retail
Saks OFF 5TH
03.2024 - 12.2024
Personal Shopper (High-End Clients)
Phipps Plaza
01.2024 - 12.2024
Luxury Retail Associate
Boutique Retail (Phipps Plaza)
01.2024 - 08.2024
Associate of Science - Computer And Information Systems
Georgia Institute of Technology