SAMSON NDUDINMA
LAUREL,MD
Summary
Strategic and results-driven operations leader with a strong track record of U.S. retail leadership, team development, and day-to-day operational management. Experienced in leading teams, coordinating complex workflows, strengthening inventory controls, enforcing operational standards, and driving accountability in fast-paced environments. Combines hands-on leadership with sound problem-solving, workforce coordination, and a continuous-improvement mindset to enhance productivity and support business objectives. Recognized for adaptability, operational discipline, and the ability to motivate teams toward shared goals. Prepared to bring this leadership experience to an operations management, distribution, or supervisory role.
Overview
22
22
years of professional experience
Work History
Night Operations Department Supervisor
Lowe's
07.2022 - Current
- Led night operations and coordinated staff assignments, improving team efficiency and minimizing operational errors.
- Coordinated inventory processes to improve stock accuracy.
- Trained team members on procedures, safety expectations, and service standards to effectively address operational challenges.
- Supervised sales floor operations, ensuring merchandise availability, customer service, and department standards.
- Coached associates on product knowledge, safety procedures, and daily workflow expectations.
- Coordinated inventory replenishment, stock accuracy, and backroom organization to support selling priorities.
- Trained new associates on POS procedures, equipment handling, and operational policies.
- Scheduled coverage and assigned tasks to balance workload across opening, peak, and closing shifts.
- Improved team efficiency by streamlining daily routines and reinforcing accountability across department functions.
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
GM Coach
Walmart
12.2021 - 07.2022
- Led store operations, prioritizing associate development, safety practices, and customer service to improve store performance.
- Managed daily store operations, ensuring effective associate development and adherence to safety practices.
- Developed associates, fostering teamwork and communication to enhance operational accountability and create a cohesive team.
- Directed store operations, aligning staffing, merchandising, and service execution with business priorities.
- Led department managers, reinforcing accountability for daily productivity and customer experience.
Hardlines Team Lead
Walmart
09.2021 - 12.2021
- Led Hardlines team in achieving operational efficiency and maintaining inventory accuracy.
- Coordinated tasks and improved team communication, resulting in timely completion of daily priorities.
- Trained and mentored team members on product knowledge and customer service best practices.
- Trained and mentored team members on product knowledge and customer service, boosting team capability.
- Implemented process improvements that streamlined workflow within the department.
Overnight Team Lead
Walmart
09.2020 - 08.2021
- Led overnight stocking operations and coordinated delivery processing to enhance store organization.
- Supervised inventory accuracy and backroom operations while reinforcing safety and merchandising standards to ensure store integrity.
- Directed overnight freight unloading, sorting, and stocking to maintain sales floor readiness
- Supervised associates during stocking and zoning tasks, ensuring completion aligned with store priorities
- Monitored backroom organization and replenishment flow to reduce delays and support efficient restocking
- Trained associates on stocking procedures, safety standards, and efficient backroom organization.
- Led overnight freight flow, assigned tasks, and maintained stocking priorities across sales floor zones.
Department Manager
Walmart
01.2017 - 07.2017
- Managed department operations, staffing, inventory, and customer service to meet performance expectations.
- Trained associates to enhance service quality and facilitate efficient replenishment and store readiness.
- Supervised department associates to maintain productivity, compliance, and customer service standards
- Coordinated freight processing, stocking, and zoning to keep merchandise presentation organized
- Managed inventory accuracy through ordering, receiving, and on-hand review processes
- Supervised associates, assigning daily tasks and supporting performance through coaching and feedback.
- Led department operations, ensuring merchandise availability, stock accuracy, and customer service standards.
Stocking Associate
Walmart
01.2017 - 07.2017
- Received, unloaded, organized, and replenished merchandise, ensuring safe and accurate inventory management.
- Operated pallet jacks, hand trucks, and forklifts to support efficient stock handling operations.
- Directed freight stocking and aisle recovery to keep sales floor organized and customer-ready.
- Loaded and unloaded merchandise using pallet jacks and backroom equipment safely.
- Rotated stock and checked dates to maintain product freshness and inventory accuracy.
- Replenished aisles using freight, modular, and zone standards.
- Stocked merchandise efficiently across salesfloor, backroom, and top stock areas.
Head of Logistics
LMP Transport Nigeria Limited
01.2011 - 12.2016
- Managed logistics operations and supplier relationships, overseeing shipments and resource allocation to ensure smooth operational reporting.
- Coordinated team training and development initiatives in collaboration with supervisors across departments.
- Streamlined shipment processes to enhance accuracy and minimize delays, while producing monthly productivity and project reports.
Logistics Supervisor
LMP Transport Nigeria Limited
04.2008 - 12.2010
- Coordinated logistics shipments while fostering strong relationships with carriers, warehouses, customers, and sales teams to ensure seamless operations.
- Assisted in budget planning and cost management, facilitating effective operational communication and enhancing customer service.
- Supervised daily logistics operations, ensuring timely dispatch, loading, and route coordination.
- Coordinated transport schedules with drivers, warehouse teams, and customers to maintain service consistency.
- Monitored fleet availability, shipment status, and delivery documentation for operational accuracy.
Logistics Officer
LMP Transport Nigeria Limited
12.2006 - 03.2008
- Coordinated logistics operations, maintained documentation, planned shipments, and managed operational records to ensure smooth supply chain processes.
- Coordinated shipment schedules, dispatch plans, and route assignments to maintain smooth delivery operations.
- Monitored transport documentation, ensuring accuracy for waybills, manifests, and delivery records.
- Negotiated with carriers and vendors to secure timely, cost-effective logistics support.
Pension Census Clerk
Nigerian Telecommunications Limited
01.2005 - 11.2006
- Processed documents and files, prepared reports, handled sensitive information, and supported office clerical functions with word processing, email, and office equipment to ensure smooth office operations.
- Provided courteous telephone and administrative support while maintaining organized records to enhance customer service and operational efficiency.
- Managed correspondence, filing, and document retrieval to support daily administrative operations.
- Processed customer records with accuracy, maintaining organized and accessible office files.
- Coordinated incoming and outgoing communications, directing inquiries to appropriate departments.
Education
Master's Degree - Development Economics
University of Ibadan
Oyo State, Nigeria07-2009
Bachelor's Degree - Economics
Enugu State University of Technology
Enugu, Nigeria10-2004
Skills
- Risk assessment
- Emergency Response
- Incident documentation
- Risk Assessment
- Operational Compliance
- Oversight of operational activities
- Stock Management
- Supply Chain Management
- Staff Training
- Team Leadership
- Performance Management
- Strategic Planning
- Conflict Resolution
- Executing detailed facility inspections
- Customer service
- Problem resolution
- Workplace safety
- Problem-solving
Timeline
Night Operations Department Supervisor
Lowe's
07.2022 - Current
GM Coach
Walmart
12.2021 - 07.2022
Hardlines Team Lead
Walmart
09.2021 - 12.2021
Overnight Team Lead
Walmart
09.2020 - 08.2021
Department Manager
Walmart
01.2017 - 07.2017
Stocking Associate
Walmart
01.2017 - 07.2017
Head of Logistics
LMP Transport Nigeria Limited
01.2011 - 12.2016
Logistics Supervisor
LMP Transport Nigeria Limited
04.2008 - 12.2010
Logistics Officer
LMP Transport Nigeria Limited
12.2006 - 03.2008
Pension Census Clerk
Nigerian Telecommunications Limited
01.2005 - 11.2006
Bachelor's Degree - Economics
Enugu State University of Technology
Master's Degree - Development Economics
University of Ibadan