Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Samuel Adams

Lithia,FL

Summary

I am a committed job seeker with a history of meeting company needs with consistent and organized practices. I am skilled in working under pressure and adapting to new situations and challenges to best enhance the companies demands. I am trained in leadership and training, getting the best out of every employee so that we all can exceed the companies needs. With close to four years of experience, I believe that as a team player I offer a lot to a team, and I excel in training people and brining out their best.

Overview

4
4
years of professional experience

Work History

Shift Manager

Taco Bell
Lithia, FL
06.2020 - Current
  • Assigned tasks to employees and monitored productivity, performance and task completion.
  • Observed and monitored utilization of equipment.
  • Enhanced operations and boosted productivity through employee training, coaching and assignments.
  • Recommended opportunities for growth and advancement to motivate employees.
  • Reinforced rules to promote superior employee performance.
  • Reported employee behavioral issues, losses and customer complaints to upper-level management.
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
  • Assisted with product returns, exchanges, refunds, order cancellations, and other related tasks.

Education

Associate of Science in Information Technology

Keiser University
Lakeland
04-2024

Skills

  • Team Development
  • Inventory Control
  • Staff Development
  • Schedule Oversight
  • Training and Mentoring
  • Relationship Building
  • Punctual and Reliable
  • Energetic and Enthusiastic
  • Handling Customer Complaints
  • Exceptional Customer Service

Accomplishments

  • My interest in Cybersecurity first started when I grew up wanting to do good in the world, but realizing that my skills are behind the desk working on a computer. CyberSecurity peaked my interest as I can do good with the skills that I have.
  • My dream is to be in Cybersecurity one day, and I hope to rise the ranks and grow in the Cybersecurity field. But for now, I enjoy customer service and enjoy making customers happy and pleased with their service.
  • I have taken many technology based classes throughout middle and high school, ever since the 6th grade I have taken classes in computer science, Python, Java, and Cybersecurity, which is what I enjoyed the most.
  • I am currently looking into and studying for certifications in cybersecurity and other digital information certifications.
  • I have experience taking certifications, in middle school I was certificated in Word, PowerPoint, and Excel, and in high school I was certified in DreamWeaver and Python. My experience in certification encourages me to get many more in the near future.

Timeline

Shift Manager

Taco Bell
06.2020 - Current

Associate of Science in Information Technology

Keiser University
Samuel Adams