Samuel Adams
Poynette,WI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Commercial Refrigeration/HVAC Sales Manager
Just In Time Refrigeration
10.2019 - 08.2023
- Established long-term relationships with clients for repeat business and referrals, cultivating a strong network within the industry.
- Identified sales opportunities by assessing environment and devising and implementing winning strategy.
- Developed customized proposals that demonstrated a clear understanding of client requirements and offered compelling solutions to meet their unique needs.
- Conducted field assessments of clients commercial locations to aid in design of cold storage compartments, locations and placement of refrigeration and HVAC equipment that best served the customers needs within the existing structures and budgets.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Reviewed construction plans and developed installations bids for single location business owners as well as large service equipment providers
- Project managed turn key installations of cold storage compartments, refrigeration and HVAC equipment installations
- Compiled and submitted billing, insurance, and invoices to the client to include maintenance agreements for future service
- Administrated all equipment warranty claim requests to manufacturers
- Accomplished multiple tasks within established timeframes.
General Manager/Commercial Sales Manager
Maass Refrigeration/Kleckers Heating & Cooling
07.2016 - 08.2019
- Managed equipment designs ,budget implementations, installation schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment.
- Developed and submitted project installation sales bids to single location business owners as well as large scale equipment supply contractors .
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Cultivated strategic partnerships with industry leaders, enhancing brand credibility and access to new customer segments.
- Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.
- Processing and submission of equipment warranties to the manufacturer
Commercial Refrigeration/HVAC Sales Manager
Just In Time Refrigeration
08.2011 - 05.2016
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Secured lucrative contracts with major accounts, leveraging strong negotiation skills and deep industry knowledge.
- Oversaw project management of commercial and residential installations.
- Developed product designs and installations to fit clients needs and budgets
- Provided equipment warranty administration and submission to equipment manufacturers
- Compiled and submitted billings to the client and/or end users
CSR, Sales
Gustave A. Larson
08.2013 - 04.2016
- Built strong relationships with clients, leading to repeat business and referrals.
- Managed a high volume of inbound calls while maintaining a professional demeanor under pressure.
- Educated customers on product features, benefits, pricing options, warranties, promotions, financing structures available during purchase decision-making process.
- Developed an in-depth understanding of product offerings to better assist customers with their purchasing decisions.
- Delivered exceptional service, consistently meeting or exceeding performance metrics.
- Participated in ongoing training programs to stay current on industry trends, products, and best practices.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Recorded accurate and efficient records in customer database.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Education
No Degree - Bachelor Of Arts Technical Theatre Design
Carroll University
Waukesha, WI1990
Skills
- Motivational Skills
- Verbal and written communication
- Sales expertise
- Client Relationship Management
- Sales processes
- Rapport and relationship building
- Analytical problem solver
- Account Management
Timeline
Commercial Refrigeration/HVAC Sales Manager
Just In Time Refrigeration
10.2019 - 08.2023
General Manager/Commercial Sales Manager
Maass Refrigeration/Kleckers Heating & Cooling
07.2016 - 08.2019
CSR, Sales
Gustave A. Larson
08.2013 - 04.2016
Commercial Refrigeration/HVAC Sales Manager
Just In Time Refrigeration
08.2011 - 05.2016
No Degree - Bachelor Of Arts Technical Theatre Design
Carroll University
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