Samuel Andino
Miami,FL
Summary
Dynamic supervisor with a proven track record at Bass Pro Shops, excelling in staff management and operations management. Enhanced team productivity through effective training and conflict resolution, achieving high customer satisfaction. Recognized for complex problem-solving skills and fostering a collaborative environment, consistently meeting organizational goals. Number one Supervisor with most credit card referrals in the store , Number Five out of 148 employees .
Overview
6
6
years of professional experience
Work History
Supervisor
Bass Pro Shops
Miami, FL
08.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths
Warehouse Supervisor
Kannoa
Hialeah, FL
06.2019 - 07.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
Education
Associate Degree Pre-Med - Biology
Miami Dade College
Miami, FLSkills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Complex Problem-solving
- Operations management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Supervisor
Bass Pro Shops
08.2022 - Current
Warehouse Supervisor
Kannoa
06.2019 - 07.2023
Associate Degree Pre-Med - Biology
Miami Dade College