Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Samuel Bernardino

Clifton

Summary

Upbeat, customer-focused Sales Associate with over 3 years of experience in fast-paced retail and food service environments. Approachable and adaptable, with strong organizational and time-management skills. Known for delivering memorable customer experiences through friendly service, expert product knowledge, and a solutions-oriented approach.

Overview

4
4
years of professional experience

Work History

Bakery Associate

Casa do Pao
Boca Raton
05.2023 - 03.2025
  • Operated commercial bakery equipment (ovens, proofers, mixers, fryers) safely and efficiently.
  • Maintained clean and sanitary workstations, following all food safety protocols.
  • Provided friendly, informed customer service, assisting with orders, and product recommendations.
  • Handled POS transactions accurately, including cash, credit, and custom orders.
  • Trained new staff in bakery procedures, food safety, and customer service best practices.
  • Received and organized deliveries, monitored stock, and managed inventory levels.
  • Resolved customer complaints promptly and professionally.
  • Prepared, packaged, labeled, and displayed baked goods to company standards.

Mobile Expert

Metro by T-Mobile
Boca Raton
07.2021 - 04.2023
  • Delivered personalized customer service by recommending mobile devices and plans based on individual needs, budgets, and preferences.
  • Assisted customers with device activation, data transfers, software updates, and technical troubleshooting.
  • Processed sales and service transactions accurately using the point-of-sale system.
  • Maintained store cleanliness, organized displays, and ensured a visually appealing retail environment.
  • Managed inventory levels, restocked merchandise, and prepared new product displays.
  • Educated customers on mobile features, accessories, and service options to maximize satisfaction and retention.
  • Opened and closed the register, handled cash reconciliation, and ensured transactional accuracy.
  • Resolved customer concerns with professionalism, enhancing customer loyalty and retention.

Education

Associate of Arts - Engineering

Palm Beach State College
Lake Worth, FL
05-2025

Skills

  • Customer service
  • Point-of-sale (POS) systems
  • Photoshop certified
  • PowerPoint & Excel knowledge
  • Sales & Product Recommendations
  • Inventory management
  • Conflict resolution
  • Technical support
  • Team collaboration

Affiliations

  • Playing soccer
  • Attending the gym
  • Practicing Boxing
  • Biking
  • Attending church

Languages

English
Native/ Bilingual
Portuguese
Native/ Bilingual
Spanish
Professional

Timeline

Bakery Associate

Casa do Pao
05.2023 - 03.2025

Mobile Expert

Metro by T-Mobile
07.2021 - 04.2023

Associate of Arts - Engineering

Palm Beach State College

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