PROFESSIONAL SUMMARY
Overview
Work History
Education
Skills
LANGUAGES
Timeline

SAMUEL BOYKIN

Hallmark CSG
Tampa
2
Languages
22
years of professional experience

Results-driven professional with extensive experience in team leadership, store operations, and retail inventory management, adept at enhancing customer service and operational efficiency. Proven track record in training and mentoring staff, optimizing inventory levels, and resolving complex issues. 6 Years Restaurant Management, front and back of house.

Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.

Work History

Store Manager

10 Years 6 Months
Hallmark CSG | 10.2015 - 04.2026
  • Provided leadership and motivation to team members to increase productivity and efficiency within the sto
  • Interviewed and hired prospective employees according to team needs.
  • Solved problems and resolved conflicts for team members and customers.
  • Managed inventory levels by ordering stock as needed, tracking sales trends, and adjusting orders accordingly.
  • Created weekly work schedules to meet staffing needs while controlling labor costs.
  • Directed daily operations to enhance customer experience and drive sales growth.
  • Implemented inventory management systems to optimize stock levels and reduce shrinkage.
  • Led daily operations, ensuring optimal inventory management and product availability.
  • Trained and mentored staff, fostering a culture of customer service excellence.

Operations/HR Manager

5 Years 1 Month
JCPenny | 09.2010 - 10.2015
  • Lead all logistics, Deliveries 5 days a week.
  • Lead pricing and visual teams.
  • Resolved workplace issues in accordance with company policy and legal guidelines.
  • Participated in weekly staff meetings and met with management to review progress and status of various issues.
  • Recruited and onboarded new employees, ensuring compliance with regulatory requirements.
  • Streamlined inventory management processes to reduce stock discrepancies.
  • Reviewed store sale numbers, cost of inventory, operational expenses and inventory losses.

Store Manager

1 Year 2 Months
American Eagle Outfitters | 07.2009 - 09.2010

Co-Manager

4 Years 10 Months
Limited Brands, Bath and Body Works and Express | 09.2004 - 07.2009

Education

High School Diploma

Vivian Gaither | Tampa, FL

Skills

Employee scheduling
Merchandise planning
Retail inventory management
Payroll management
Operational efficiency
Goals and performance
Team leadership and coaching
Problem-solving
Multitasking and organization
Store opening and closing
Customer service management

LANGUAGES

English
Fluent

Timeline

Store Manager

Hallmark CSG
10.2015 - 04.2026Read More

Operations/HR Manager

JCPenny
09.2010 - 10.2015Read More

Store Manager

American Eagle Outfitters
07.2009 - 09.2010Read More

Co-Manager

Limited Brands, Bath and Body Works and Express
09.2004 - 07.2009Read More

Vivian Gaither

High School Diploma
Read More
SAMUEL BOYKIN