Samuel Daini
Plainfield,IN
Summary
Passionate about promoting lasting customer satisfaction by delivering top-notch service and unparalleled support. Proficient in customer service best practices and related options. Effectively drives revenue with skilled promotional and problem-solving abilities.
Overview
1
1
Language
2
2
years of post-secondary education
3
3
years of professional experience
Work History
Customer Representative
Sitel
Indianapolis, IN
01.2020 - 05.2021
- Provided primary customer support to internal and external customers.
- Resolved concerns with products or services to help customers credit card
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Organized customer information and account data for business planning and customer service purposes.
warehouse associate
Amazon
Indianapolis, IN
05.2019 - 12.2020
- Compared received packages against shipping documents.
- Streamlined material delivery processes which increased efficiency and reduced downtime.
- Picking and oacking
Education
Associate of Arts - Accounting
Ivy Tech Community College of Indiana
Indianapolis, IN 06.2020 - 10.2022
Skills
Report preparation
Timeline
Associate of Arts - Accounting
Ivy Tech Community College of Indiana
06.2020 - 10.2022
Customer Representative
Sitel
01.2020 - 05.2021
warehouse associate
Amazon
05.2019 - 12.2020
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