Goal-oriented veteran people manager with tremendous experience in multiple industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Ability to manage large teams toward and achieving GOALS. Consistent success over 30+ years of employment and can only be an asset to any business.
Overview
27
27
years of professional experience
Work History
Director of Sales and Marketing
Nick Rail Music, LHP Inc.
08.2020 - 08.2023
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Analyzed sales and marketing data for improved strategies.
Cultivated and maintained strategic alliances with key partners and vendors.
Managed sales promotions and marketing strategies on major social media sites.
Hired over 100 employees
Built lesson program 75+ teachers, 250+ students
Grew retail numbers over 15% per year.
Grew Overall items per sale and nearly every measurable metric.
Built new company operations direction.
Rebuilt every store to gain maximum sell through, security and profit centered.
Built back total rentals to over 90%, 3 years passed Covid
Helped build new Rental Program. All digital.
Built Social Media presence through FB, Ads Manager, Instagram etc.
Managed outside events such as rental nights and trade shows
Built weekly Sales Training program through Zoom and other virtual means
Built Store Evaluation Program for continued market excellence and profitability.
Oversaw all aspects of store management for 7 locations.
Built 10 day comprehensive store employee training program and manual.
Acquired several new product lines keyed on profitability. Product lines include but are not limited toTaylor Guitars.Michael Kelly Guitars. Blackstar Amps. Roland/Boss Amps and Pedals. Cordoba Guitars/Ukes. Pearl. Casio Keyboards. Gator Cases / Cables. Souldier Straps. Cleartone Strings. And many more...
Worked 2 straight years in "triage" to survive and grow through Covid pandemic and shutdowns.
Regional Manager / Open Team Leader
Rosatis Franchise
07.2013 - 07.2018
Managed 22 Rosati's Pizza locations over 3 states. Illinois, Indiana, and Wisconsin.
Responsibilities included all aspects of Restaurant management from front of house through to your front door. Consistently ranked First Nation-wide for Franchise adherence and profit.
Led team in multi-state travel opening new Franchises. Managed teams of 4-7 employees in various roles as well as Hiring, Training, and providing consistent leadership to all location staff of up to 75 employees. All aspects from front of house, kitchen, waitstaff, bar, delivery teams, and catering. Last 5 locations opened were; El Paso, TX. Raleigh, NC. Atlanta, GA. Phoenix, AZ. Sullivan, Il.
General Manager
Sam Ash Music
05.2004 - 04.2013
Developed and implemented strategies to increase sales and profitability.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Implemented operational strategies and effectively built customer and employee loyalty.
Developed and maintained relationships with customers and suppliers.
Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Consistently led chain in IPR (Items Per Receipt) and ESP (extended warranties).
Was responsible for all aspects of Music Superstore Retail.
Restaurant / Bar Manager
1776 Inc.
05.1996 - 02.2004
Orchestrated social functions, formal engagements and business meetings, resulting in significant increase in overall sales.
Responsible for Wine Spectator Award winning Wine List of 750+ selections.
Sommelier level wine knowledge.
Bartender for very high end clientele 60+ hours per week for 8 years.
Restaurant achieved constant industry attention for all 10 year span that included my time there.
Grew Revenue year over year for 8 years.
Promotion every 6 months and extended profit sharing for excellence in performance.
GESTIONNAIRE ADV Freight Ferroviaire at VIA et Lorry Rail (Groupe Rail Logistics Europe)GESTIONNAIRE ADV Freight Ferroviaire at VIA et Lorry Rail (Groupe Rail Logistics Europe)