SAMUEL D. JONES
Maricopa,A.Z.
Summary
To obtain a position within a growing company where I can utilize my skills, and at the same time gather new and valuable skills that will assist me in becoming a better asset.
I have 2 years experience working in retail and 7 months of experience working as a customer service representative,I have knowledge in retail store operations and store policies. My good communication skills have allowed me to positively contribute to good customer service, work performance and company productivity. I'm a fast learner and a team player. I have 5 months Corrections Experience and I have 7 months experience in factory work.
Overview
5
5
years of professional experience
Work History
Warehouse Packer
Frito Lay
02.2024 - Current
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
- Packed, weighed and shipped items per customer specifications.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Operated tape machines, scales and label printers to package items correctly.
- Added packed boxes to conveyor belts for movement to shipping stations.
- Created shipping labels to complete daily order processing.
- Demonstrated flexibility during peak seasons by working extended hours or weekends when necessary.
Correctional Officer
CoreCivic
05.2023 - 10.2023
- Lead Lockdowns
- Count Inmates
- Medical Watch
- Log Management
- Radio Communications
Customer Service Representative
DoorDash Corporate
05.2022 - 03.2023
- Handling customers bill inquiries
- Customer Service
- Customer Preservation
- Taking Payments
- Participating in Team Meetings
- Taking Orders
- Training New Hires
Customer Service & Technical Rep
Dish Network, US
10.2021 - 04.2022
- Handling customers bill inquiries
- Helping customers fix technical issues
- Customer Service
- Customer Preservation
- Taking Payments
Cashier/Cook
Taco Bell, US
11.2020 - 10.2021
- Creating food for consumers
- Cashing out customers
- Providing a sanitary dining area
- Customer Service
Cart Pusher/Cashier
Walmart, US
10.2019 - 11.2020
- Assisting customers with heavy lifting
- Stocking merchandise
- Help customers purchase merchandise and or find merchandise
- Customer Service
Education
High School Diploma -
Maricopa High School
MaricopaCriminal Justice -
Maricopa Community College
MaricopaSkills
- Conflict Resolution Skills
- Self-Defense Techniques
- Armory and Key Control
- File and Record Maintenance
- Crisis Intervention Training
- Search and Seizure Procedures
- Restraint Techniques
- Central and Pod Control
- Safety and Security
- Suicide Prevention Training
- Safety and Security Enforcement
- Inmate Rights
- Defensive Tactics
- Excellent Problem-Solving Skills
- Nonviolent Intervention
- Disciplinary Action
- Correctional Facility Procedures
- De-Escalating Conflicts
- Contraband Inspections
- Inmate Escorting
- Security Procedures
- Inmate Accountability
- Firearm Operations
- Punctual and Reliable
- Attention to Detail
- Product Packaging
- Heavy Lifting
- Warehouse Safety
- Package handling
- Efficient Packing
- Pallet jacking
- Work Area Maintenance
References
References available upon request
Timeline
Warehouse Packer
Frito Lay
02.2024 - Current
Correctional Officer
CoreCivic
05.2023 - 10.2023
Customer Service Representative
DoorDash Corporate
05.2022 - 03.2023
Customer Service & Technical Rep
Dish Network, US
10.2021 - 04.2022
Cashier/Cook
Taco Bell, US
11.2020 - 10.2021
Cart Pusher/Cashier
Walmart, US
10.2019 - 11.2020
High School Diploma -
Maricopa High School
Criminal Justice -
Maricopa Community College