Samuel E Allen
Aberdeen,WA
Summary
Personable Hospitality and Guest Service professional with 5+ years of experience delivering upbeat, guest-focused service that drives repeat business. Skilled at quickly uncovering guest preferences, managing reservations, and resolving issues with calm professionalism. Seasoned driver with an exemplary safety record and practical experience in responsible vehicle operations, route navigation, and secure loading and unloading. Strong multitasker and organized team contributor who maintains accuracy under pressure, prioritizes effectively, and upholds high standards of appearance and conduct. Ready to transition these strengths into a valet role that demands safety, precision, and exceptional guest interactions
Motivated hospitality professional with proven guest-service strengths, safe driving experience, and meticulous attention to accuracy-eager to contribute to a high-standard valet or guest-service team.
Overview
10
10
years of professional experience
Work History
Fisheries Technician
Quinault Indian Nation
12.2024 - Current
- Monitored fish populations, Habitat and breeding habits using field analytical knowledge.
- Documented Stream Quality, Field Notes, Visual analysis of specimens and Sample collections of specimens.
- Performed Duties under self-supervision meeting and exceeding asked demands.
- Driving and operating government fleet vehicles without incident for field work duties and assignments.
- Operations of Vehicles and machinery for tasked assignments without immediate supervision.
- Operations of Vehicles under duress and varying conditions.
- Documentations and Recordkeeping of field analysis and processing of collected data.
Fishing Guide
Samuel E Allen
06.2021 - Current
- Furnished customers with unique experiences by developing and creating new tour routes.
- Entertained tour guests with various props, etiquette, and attitude for maximum engagement, fun, and lasting memories.
- Guided groups of up to 3 people on scheduled tours.
- Demonstrated superior professionalism while interacting with customers and vendors.
- Utilized effective communication and problem-solving skills to quickly resolve customer issues.
- Quality experience and rapport of Hospitality and Guest Experience.
Maintenance Technician
Ocean Crest - Moclips Hospitality
07.2024 - 11.2024
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Maintained proper quality of facilities.
- Followed safety protocols to minimize workplace accidents.
- Monitored and documented work performance in maintenance logs in compliance with company guidelines.
- Reported issues to property manager so effective resolutions could be put into place.
Line Cook - Prep Cook - Dishwasher
Ocean Crest - Moclips Hospitality
06.2023 - 11.2024
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Monitored food quality and presentation to maintain high standards.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Followed health, safety and sanitation guidelines while preparing and serving food.
Patient Medical Transport / Caregiver
Quinault Indian Nation - Generations
01.2024 - 06.2024
- Provided safe mobility support to help patients move around personal and public spaces.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Transported clients to and from medical appointments with safety and efficiency.
- Recorded status and duties completed in logbooks for management.
Razor Clam Buyer/Seller
Andrew C Mail
01.2016 - 06.2024
- Maintained complete documentation and records of all purchasing activities.
- Created hands-on training program for newly hired employees to acclimate each person to company policies and procedures and individual job duties.
- Evaluated product quality and vendor performance to maintain quality standards.
- Operated cash register to process payments and provided receipts to establish proof of transaction.
- Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
- Kept detailed records of daily activities through written and online customer database.
Green Chain - Laborer
Alta Forest Products
12.2022 - 12.2022
- Cleaned and maintained tools, equipment and worksites.
- Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Followed instructions and safety protocols to prevent accidents and injuries.
Line Cook
Ocean Crest Hospitality
06.2022 - 11.2022
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Checked food temperature regularly to verify proper cooking and safety.
- Plated and presented all dishes to match established restaurant standards.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
Security Officer
Spokane Tribe Of Indians
05.2016 - 05.2016
- Monitored and authorized entrance and departure of vehicles and visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites in company vehicle, on bicycle, and by foot.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Education
High School Diploma - General Education
Grays Harbor College
Aberdeen, WA06-2024
Associate of Arts - Tribal Governance | Native Pathways
Grays Harbor College
Aberdeen, WASkills
Hospitality and Guest Service Experience (5 years)
HIPPA Compliancy Training (ADA Complacency)
Road and Travel Experienced
Technical report writing
Wildlife conservation
First aid CPR/AED Certified
Writing and oral communication skills
Data collection and analysis
Data recording and assessment
Equipment maintenance
Continuous improvement
Basic mechanical skills
Professional demeanor
Self motivation
Team building
Time management
Natural resource preservation
Driving Ability
Quality Work and Ethics application
Workplace Responsibility
Front office systems
Cross-departmental collaboration
Cultural awareness
Check-in and Check-out procedures
Complex Problem-solving
Issue resolution
Adaptability and dependability
Concierge support
Teamwork and collaboration
Languages
Chinook Jargon
Professional Working
Okanagan Salishan
Limited Working
English
Native or Bilingual
Timeline
Fisheries Technician
Quinault Indian Nation
12.2024 - Current
Maintenance Technician
Ocean Crest - Moclips Hospitality
07.2024 - 11.2024
Patient Medical Transport / Caregiver
Quinault Indian Nation - Generations
01.2024 - 06.2024
Line Cook - Prep Cook - Dishwasher
Ocean Crest - Moclips Hospitality
06.2023 - 11.2024
Green Chain - Laborer
Alta Forest Products
12.2022 - 12.2022
Line Cook
Ocean Crest Hospitality
06.2022 - 11.2022
Fishing Guide
Samuel E Allen
06.2021 - Current
Security Officer
Spokane Tribe Of Indians
05.2016 - 05.2016
Razor Clam Buyer/Seller
Andrew C Mail
01.2016 - 06.2024
High School Diploma - General Education
Grays Harbor College
Associate of Arts - Tribal Governance | Native Pathways
Grays Harbor College