Samuel Fleury
Rancho Cordova,CA
Summary
Results-driven client relations manager with a strong track record in building and maintaining client relationships. Skilled in communication and problem-solving, consistently achieving high satisfaction levels while managing a substantial client base for profitability.
Overview
9
9
years of professional experience
Work History
Associate Pastor
Project Church Sacramento
Sacramento, CA
09.2019 - Current
- Designed and implemented frameworks to cultivate individual and organizational leadership development.
- Presented to large audiences multiple times each month, often exceeding 500 attendees at conferences, camps, and Sunday morning congregations.
- Oversaw budget planning and execution for summer camp events, effectively managing $150,000 per year to maximize profitability.
- Cultivated a vibrant youth ministry, successfully growing weekly attendance from 2 to more than 100 students.
- Initiated programs at seven high schools to provide free resources and support to over 500 teens weekly.
Client Relations Manager
RegasGroup
Sacramento, CA
09.2022 - 12.2023
- Developed and maintained strong client relationships through effective communication and personalized service.
- Resolved client inquiries and issues promptly, ensuring high levels of satisfaction and loyalty.
- Collaborated with cross-functional teams to enhance service delivery and streamline processes.
- Conducted regular follow-ups with clients to gather feedback and identify improvement opportunities.
- Developed and nurtured relationships with new businesses to drive growth in California's target markets.
- Built and managed substantial client base, resulting in high profitability.
- Championed company representation at major marketing events to foster new relationships.
Team Coordinator
RegasGroup
Sacramento, CA
02.2017 - 08.2020
- Coordinated with technicians to prepare work assignments and set daily schedules to ensure operational efficiency.
- Acted as main contact for businesses, providing support and information regarding job status and completion.
- Supported finance and billing teams by providing assistance with quotes and invoicing during a transitional period.
- Facilitated communication with project managers from partner companies to ensure accurate provision of maps and vital documentation related to major property losses.
Education
High School Diploma -
Union Mine High School
PlacervilleSkills
- Account Management & Client Relationships
- Sales & Customer Engagement
- Leadership & Team Development
- Public Speaking & Communication
- Event Planning & Execution
- Budget Development & Management
- Operations & Systems Development
- Strategic Outreach & Growth
Timeline
Client Relations Manager
RegasGroup
09.2022 - 12.2023
Associate Pastor
Project Church Sacramento
09.2019 - Current
Team Coordinator
RegasGroup
02.2017 - 08.2020
High School Diploma -
Union Mine High School