Adaptable leader known for fostering positive team environments and enhancing operational standards. Committed to effective communication and conflict resolution, driving improvements in service delivery and team performance.
Overview
4
4
years of professional experience
Work History
Shift Leader
Firehouse Subs
Fort Mill, SC
05.2024 - 08.2025
Supervised team operations to ensure efficient service delivery and maintain quality standards.
Trained new employees on food preparation techniques and safety protocols, enhancing team performance.
Managed inventory levels and ensured timely stock replenishment to support daily operations.
Implemented effective communication strategies among team members to optimize workflow efficiency.
Crew Member/Shift Leader
I Heart Mac And Cheese
Fort Mill, SC
12.2021 - 08.2023
Supervised crew members, ensuring adherence to operational standards and customer service excellence.
Managed shift schedules, optimizing staffing levels for peak service times.
Trained new team members on company policies, safety protocols, and efficient service techniques.
Facilitated communication between management and crew, addressing concerns and improving team morale.
Education
High School Diploma -
Ardrey Kell High School
Charlotte, NC
06-2025
Bachelor of Science - Paper Science And Engineering Dual Major
North Carolina State University
Raleigh, NC
12-2030
Skills
Problem-Solving
Positive attitude
Team leadership
Conflict resolution
Timeline
Shift Leader
Firehouse Subs
05.2024 - 08.2025
Crew Member/Shift Leader
I Heart Mac And Cheese
12.2021 - 08.2023
High School Diploma -
Ardrey Kell High School
Bachelor of Science - Paper Science And Engineering Dual Major