Samuel Giladi
Northridge,CA
Summary
I am a motivated and proactive college student with a strong dedication to delivering exceptional customer service. Possessing outstanding communication skills, a keen ability to listen attentively, and a track record of executing tasks with precision and responsibility. I seek a customer service role with enthusiasm, commitment to excellence, and advanced organizational capabilities that can be leveraged to create memorable experiences for customers.
Overview
5
5
years of professional experience
Work History
Grocery Store
Gelsons
Calabasas, CA
06.2022 - 01.2023
- Efficiently managed bagging, ensuring accurate billing and a smooth customer experience
- Assisted in stock management, product placement, and rotation
- Helped with customer inquiries and complaints, to ensure customer satisfaction.
Sales Associate
Pacsun
West Hills, CA
05.2021 - 04.2022
- Provided excellent customer service by understanding and addressing clients' needs
- Managed inventory and restocked shelves, ensuring product availability
- Assisted in visual merchandising and ensured store cleanliness and presentation.
Senior Care Assistant
Senior Care Facility
Northridge, CA
02.2019 - 06.2019
- Dedicated support to an Alzheimer's patient, ensuring their comfort and well-being
- Worked with medical professionals to monitor and report on patient's health status
- Facilitated recreational activities tailored to the patient's interests and capabilities.
Junior Camp Counselor
Valley Beth Shalom Camp
Encino, CA
05.2018 - 09.2018
- Coordinated daily activities and ensured safety guidelines were adhered to
- Built rapport with camp attendees, ensuring a positive and memorable experience
- Assisted in conflict resolution and facilitated team-building exercises.
Education
Associate of Arts - Political Science
Arizona State University
Tempe, AZ05-2026
De Toledo High School
Skills
- Exceptional customer service delivery
- Proficient in attentive listening and understanding customer needs
- Demonstrates high responsibility in task execution
- Advanced organizational skills for efficient workflow management
Volunteer Experience
- Hope of the Valley, Los Angeles, CA, Contributed to community welfare by assembling donation bags for the homeless.
- Guide Dogs of America, Los Angeles, CA, Spearheaded fundraising efforts to support the 'foster a dog' program.
- Los Angeles Fire Department, Los Angeles, CA, Organized fundraising campaigns to support local fire stations.
Timeline
Grocery Store
Gelsons
06.2022 - 01.2023
Sales Associate
Pacsun
05.2021 - 04.2022
Senior Care Assistant
Senior Care Facility
02.2019 - 06.2019
Junior Camp Counselor
Valley Beth Shalom Camp
05.2018 - 09.2018
Associate of Arts - Political Science
Arizona State University
De Toledo High School