Samuel Gorelik
Brooklyn,NY
Summary
Proactive professional with strong skills in patient scheduling and customer service. Experienced in direct patient care, vital sign monitoring, and clinical documentation, aiming to improve healthcare delivery and patient satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistant/Phlebotomist
Larimar Family Healthcare
Brooklyn, NY
10.2025 - Current
- Assisted in patient intake, ensuring accurate documentation and efficient appointment scheduling.
- Prepared examination rooms, maintaining cleanliness and readiness for patient visits.
- Supported healthcare providers during patient examinations by providing necessary instruments and supplies.
- Conducted preliminary health assessments, including measuring vital signs and documenting medical histories.
- Managed electronic health record updates to ensure compliance with healthcare regulations and standards.
- Coordinated communication between patients and medical staff to enhance service delivery efficiency.
- Processed insurance claims, verifying eligibility and facilitating smooth billing operations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
Receptionist Administrator
Larimar Family Healthcare
Brooklyn, NY
05.2018 - 09.2025
- Managed front desk operations, greeting patients and directing inquiries efficiently.
- Coordinated appointment scheduling, enhancing patient flow and reducing wait times.
- Maintained patient records in electronic health record (EHR) systems ensuring accuracy and confidentiality.
- Streamlined office procedures, improving communication between staff and healthcare providers.
- Trained new administrative staff on office protocols and software applications to ensure consistency.
- Oversaw inventory management of office supplies, ensuring availability for daily operations.
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
- Acted as first point of contact and set appointments for prospective clients.
- Maintained a clean, organized, and welcoming reception area with updated reading materials for visitors while monitoring security by verifying visitor credentials and issuing visitor badges.
- Contributed to a positive work environment through excellent interpersonal skills and genuine care for colleagues'' needs or concerns.
- Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
- Enhanced customer satisfaction by efficiently managing incoming calls and directing them to appropriate departments.
- Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
- Oversaw office equipment maintenance to support continuous and uninterrupted operations.
- Supported executive staff with calendar management, meeting coordination, travel arrangements, and expense reporting for optimal time utilization.
- Assisted in the planning and execution of company events for improved employee morale and client relations.
Education
Nursing
St.Francis College
Brooklyn, NY12-2027
High School Diploma -
Coney Island Prep
Brooklyn, NY06-2019
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Data entry
- Phlebotomy
- Reliable team player
- Phlebotomy techniques
- Specimens collection and processing
Accomplishments
- Improved blood collection process by preparing supplies to match patient load.
- Maintained compliance with OSHA, HIPAA, and CLIA standards.
- Recognized for going above and beyond the call of duty.
- Recognized for outstanding dedication to patient care.
Certification
- Certified Phlebotomist
Languages
Russian
Native or Bilingual
Timeline
Medical Assistant/Phlebotomist
Larimar Family Healthcare
10.2025 - Current
Receptionist Administrator
Larimar Family Healthcare
05.2018 - 09.2025
Nursing
St.Francis College
High School Diploma -
Coney Island Prep