Samuel Griffith
Port Saint Lucie,FL
Summary
I am a competent dealer, with a years experience dealing and many more playing i have a deep understanding of the game. i have experience dealing a variety of holdem games along with table games that include ultimate texas holdem, three card poker, i luv suits, face up pai gow, dj wild, and one card poker. i hold a level of professionalism when conducting and controlling the table im on whether that be no limit holdem or pot limit omaha.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Poker Dealer
Card House Port Saint Lucie
Port Saint Lucie, FL
02.2023 - Current
- Followed standard procedures for opening and closing tables.
- Dealt cards to players in accordance with established rules and regulations of the game.
- Adhered strictly to security protocols while handling money transactions.
- Employed knowledge of game rules and regulations to deal appropriate amount of cards at specific intervals and facilitate fast-paced, congenial gameplay.
- Provided excellent customer service by responding promptly to guest inquiries or complaints.
- Resolved customer issues in a professional manner.
Customer Service Representative
Publix
PORT ST LUCIE, FL
03.2018 - 08.2021
- Answered customer inquiries and provided accurate information regarding products and services.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Education
High School Diploma -
Treasure Coast High School
Port Saint Lucie, FL05-2021
Skills
- Exceptional Communication Skills
- Positive Customer Experience
- Observations and Assessments
- Patience and Persistence
- Game Rules Knowledge
- Manual Dexterity and Accuracy
- Cash Handling Experience
- Game Management
- Card Shuffling
- Strong Mathematical Skills
- Organizational Skills
- Guest Service
Certification
- poker dealer license
Timeline
Poker Dealer
Card House Port Saint Lucie
02.2023 - Current
Customer Service Representative
Publix
03.2018 - 08.2021
High School Diploma -
Treasure Coast High School
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