Samuel Hadrich
Peoria,AZ
Summary
Dynamic leader with proven expertise in staff management and customer service honed at Mr. Shine Car Wash. Excelled in training and mentoring teams to enhance productivity and customer satisfaction. Skilled in creating efficient workflows and fostering a safe work environment, significantly improving operational efficiency. Demonstrates strong communication and problem-solving abilities, ensuring high-quality service delivery.
Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.
Overview
3
3
years of professional experience
Work History
Supervisor
Mr. Shine Car Wash
01.2024 - 01.2025
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced operational workflow, identifying and eliminating bottlenecks in daily procedures.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Managed the closure of the entire site, including securing buildings, performing thorough cleaning, setting alarms, and preparing the facility for optimal efficiency the following day.
Crew Member
Mr. Shine Car Wash
08.2022 - 12.2023
- Greeted customers and assessed needs to recommend suitable car wash services.
- Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
- Delivered high-quality car wash services using high-pressure washers, vacuums and detailing tools.
- Demonstrated attention to detail while performing various tasks such as prepping cars, operating machinery, and applying cleaning solutions.
- Adhered to all safety protocols, reducing the risk of accidents and injuries on site.
- Assisted in training new staff members on proper car wash techniques and procedures.
- Established loyal customer base through consistent quality workmanship and friendly service interactions.
Hot Line Cook
Freddy's Frozen Custard & Steakburgers
11.2021 - 02.2022
- Managed multiple tasks simultaneously under pressure, maintaining poise and professionalism during busy times.
- Participated in ongoing professional development opportunities to expand culinary knowledge and stay current with industry trends.
- Collaborated with fellow kitchen staff to ensure timely completion of orders during peak service hours.
- Addressed customer concerns promptly and professionally, working towards resolution when necessary.
- Operated various kitchen equipment safely and efficiently, ensuring optimal performance at all times.
- Ensured proper food storage procedures were followed to maintain freshness and prevent spoilage.
Education
GED -
Boulder Creek High School
Anthem, AZ05-2024
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Employee motivation
- Staff development
- Team building
- Flexible work schedule
- Strong communication skills
Accomplishments
- Supervised team of 15 staff members.
- Achieved 600 new reviews and a 4.6 star rating on Google by motivating and implementing new strategies to the team.
Timeline
Supervisor
Mr. Shine Car Wash
01.2024 - 01.2025
Crew Member
Mr. Shine Car Wash
08.2022 - 12.2023
Hot Line Cook
Freddy's Frozen Custard & Steakburgers
11.2021 - 02.2022
GED -
Boulder Creek High School
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