Samuel Heywood
St Albans Queens,NY
Summary
Im a detail-oriented team player with strong organizational skills, with the ability to handle multiple projects simultaneously with a high degree of accuracy. I'm seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I believe that this position is the perfect opportunity for me to test the afore mentioned skills. I know that shifting into the new challenge will motivate me to work even harder and with that, the passion to help our clients will grow.
Overview
11
11
years of professional experience
Work History
Inbound Stand-in Process Assistant
Amazon
Shippensburg, PA
05.2024 - Current
- Work closely with Area mangers and Dock clerks to create a productivity plan for the shift.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Assist Amazonians in all areas of work
- Work to increase productivity rates throughout the shift.
- Analyze priority trailers and stay within compliance.
- Work/train any and all changes implemented by area managers.
- Ensure staff are labor tracked correctly and adjust when necessary.
- Monitor time of task, report, code and coach Amazonians on its importance.
Learning Ambassador
Amazon
1430 United Drive Shippensburg PA
02.2024 - Current
- Work alongside trainers and other learning ambassadors to ensure all Amazonians are up-to-date on trainings.
- Offered additional training sessions to provide support for struggling Amazonians, leading to improved productivity outcomes.
- Maintain a level of excellence and professionalism as a role model throughout the facility.
- Answer any and all questions to the best of my ability and directing employees to the best possible result.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Werehouse Agent
Amazon
1430 United Drive Shippensburg PA
11.2023 - 02.2024
- Maintained a clean and organized warehouse, allowing for efficient product retrieval and storage.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
Factory Production Worker
Ventura Foods
1501 Orchard Drive Chambersburg Pennsylvania
09.2023 - 10.2023
- Enhanced production efficiency by operating various machinery and equipment in a timely manner.
- Maintained a safe work environment for all employees through strict adherence to safety protocols and guidelines.
- Increased product quality by conducting regular inspections and identifying areas for improvement.
- Collaborated with team members to meet production deadlines, ensuring customer satisfaction.
- Performed preventive maintenance on machines and equipment, prolonging their lifespan and minimizing downtime.
- Ensured products met company standards through meticulous quality control inspections, resulting in fewer returns or defects.
Operations Manager
AAPCI
1412 Pitkin Avenue Brooklyn
04.2023 - 09.2023
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Enhanced client satisfaction by establishing clear communication channels and addressing concerns promptly.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Implemented new inventory management system to optimize stock levels and reduce waste.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
Shift supervisor
AAAPCI
1412 Pitkin Avenue Brooklyn NY 11233
05.2020 - 04.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Ensuring the staff and clients are safe
- Resolved any complaints and issues and offered thoughtful solutions to maintain clients satisfaction.
- Responded to and resolved client and staff questions and concerns.
- Being able to operate Cares effectively.
- Utilities deescalation skill to calmly handle any disputes that may arise.
Warehouse Agent
Worldwide Flight Services JFKNew
78 N Boundary Rd Queens NY
10.2017 - 04.2020
- Checked packages and merchandise for damage and notified vendors.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Used computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Transport valuables to and from the aircraft safely.
- Accompany Port authority officers during vault inspections.
Shift Manager
7-eleven
1571 Hempstead Turnpike Elmont
09.2016 - 10.2017
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Ensure all orders are filled and done accurately, and inspect product upon arrival.
Cashier
7-eleven
1571 Hempstead Turnpike Elmont
01.2013 - 09.2016
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Operate lotto machines efficiently to meet customers needs.
Education
Business Administration And Management
Berkeley College
New York, NYLiberal Arts And General Studies
LaGuardia Community College of The City University of New York
Long Island City, NYHigh School Diploma -
Mathematics Science Research And Technology Magnet High School
Cambria Heights, NYSkills
- Operational Excellence
- Leadership
- Punctual
- Disciplined
- Shows Great Attention to Detail
- Great Communicator
- Active Learning
- Team Member Motivation
- Encouraging Others
- Employee Performance Monitoring
- Safety Awareness
- Staff Development
- Managing Operations and Efficiency
- Team Meetings
- Professional confidence
Timeline
Inbound Stand-in Process Assistant
Amazon
05.2024 - Current
Learning Ambassador
Amazon
02.2024 - Current
Werehouse Agent
Amazon
11.2023 - 02.2024
Factory Production Worker
Ventura Foods
09.2023 - 10.2023
Operations Manager
AAPCI
04.2023 - 09.2023
Shift supervisor
AAAPCI
05.2020 - 04.2023
Warehouse Agent
Worldwide Flight Services JFKNew
10.2017 - 04.2020
Shift Manager
7-eleven
09.2016 - 10.2017
Cashier
7-eleven
01.2013 - 09.2016
Business Administration And Management
Berkeley College
Liberal Arts And General Studies
LaGuardia Community College of The City University of New York
High School Diploma -
Mathematics Science Research And Technology Magnet High School