Samuel Hrubecky
Steamboat Springs,Colorado
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server/Bartender
Backdoor Grill
01.2017 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
Bartender
Trails End Bar And Restaurant
02.2023 - 08.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Car Wash Attendant
Mountain View Car Wash
03.2015 - 01.2018
- Achieved customer satisfaction by providing high-quality professional service.
- Greeted customers and assessed needs to recommend suitable car wash services.
- Kept customer areas clean and tidy to maintain professional, hygienic standards.
- Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
- Received check, cash and credit card payments from customers, gave back balance, and maintained accounts of payments received on daily basis.
Education
Bachelor of Arts - Sustainability Studies
Colorado Mountain College
Steamboat Springs, CO05.2018
Skills
- Quality Control
- Cash Handling
- Menu Memorization
- Table Setting Arrangements
- Order Accuracy
- High-Volume Dining
- Guest Seating
- Sales Techniques
Certification
-Tips Certified.
Languages
Spanish
Full Professional
Timeline
Bartender
Trails End Bar And Restaurant
02.2023 - 08.2023
Server/Bartender
Backdoor Grill
01.2017 - Current
Car Wash Attendant
Mountain View Car Wash
03.2015 - 01.2018
Bachelor of Arts - Sustainability Studies
Colorado Mountain College
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