Samuel Jones
Omaha,NE
Summary
I am a person committed to serving my purpose of helping the people around me. Whether by way of my continued military service or my current position as a personal banker. Everyday I bring a tenacious and hard working mentality to take care of those in my communities around me.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Personal Banker Officer
First National Bank Omaha
Omaha, NE
01.2023 - Current
- Provided ongoing mentorship to junior bankers, building their skills in sales techniques and customer relations management.
- Enhanced client retention with proactive follow-ups and timely resolution of account issues.
- Expanded customer base by consistently meeting referral goals through networking events and community outreach initiatives.
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
Response Force Member
Nebraska Air National Guard
Lincoln, NE
11.2022 - 12.2022
- Utilized advanced decision-making skills when faced with high-pressure situations, leading to successful outcomes and the preservation of life and property.
- Responded to building alarms to ensure the safety of property and people which I was entrusted to protect.
- Provide support to In Flight Emergencies by way of coordinating with dispatch and local Fire Department/ medical servies.
- Participated in ongoing training opportunities, staying current on unit best practices and emerging technologies relevant to response force operations.
Armed Security Officer
Clark International Inc.
Omaha, NE
10.2022 - 10.2022
- Enhanced security by conducting thorough patrols and monitoring CCTV systems for suspicious activity.
- Reduced incidents of theft and vandalism by maintaining a strong visible presence at designated checkpoints.
- Improved response times to emergencies with efficient coordination and communication among team members.
- Assisted in the development of site-specific security protocols, resulting in increased operational effectiveness.
NAOC Security Team Leader
United States Air Force, USAF
Offutt AFB, NE
02.2019 - 09.2022
- Mentored junior team members in proper security procedures, resulting in increased efficiency and professionalism within the team.
- Deployed with Protection Level 1 and 2 NAOC (National Airborne Operations Center) aircraft on overseas missions as well as main and forward operating locations stateside.
- Directly responsible for security of all crew members and distinguished visitors to include POTUS (President Of The United States), SECDEF (Secretary of Defense), and CJCS (Chairman of the Joint Chiefs of Staff) Performed continuous fly away security for Protection Level 1 alert aircraft on the ground with entry control procedures. Provided active anti-hijacking, bomb threat and sabotage countermeasures aboard the NAOC aircraft while airborne.
Installation Patrolman
United States Air Force, USAF
Offutt AFB, NE
03.2018 - 04.2019
- Improved response time to emergencies by collaborating with local law enforcement agencies and establishing clear communication protocols.
- Responded quickly to emergency situations to assess and deflect issues.
- Enhanced security measures by conducting thorough and regular installation patrols.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Prevented unauthorized access to secured areas by verifying identification credentials and enforcing installation policies.
Ramp Agent
United Airlines
Eppley Airfield, Omaha, NE
06.2017 - 09.2017
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Supported the successful launch of new routes by coordinating required ground services efficiently.
- Streamlined material delivery processes which increased efficiency and reduced downtime.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Loaded and unloaded cargo efficiently, minimizing delays in aircraft boarding process.
- Assisted in maintaining a clean and organized ramp area, contributing to a safe work environment.
Education
Bachelor of Science - Criminal Justice
University of Maryland Global Campus
Adelphi, MD08.2026
Bachelor of Science - Leadership
Airman Leadership School
McConnell AFB, KS04.2023
Bachelor Of Science - Criminal Justice
Sercurity Forces Apprentice Course
Lackland AFB, TX02.2018
General Studies
Basic Military Training
Lackland AFB, TX11.2017
High School Diploma -
Harry A. Burke High School
Omaha, NE04.2017
Skills
- Critical Thinking
- Teamwork
- Leadership
- Adaptable
- Attention to Detail
- Problem Solver
Certification
Arctic Survival Qualified
USAF Phoenix Raven Qualified
Timeline
Personal Banker Officer
First National Bank Omaha
01.2023 - Current
Response Force Member
Nebraska Air National Guard
11.2022 - 12.2022
Armed Security Officer
Clark International Inc.
10.2022 - 10.2022
NAOC Security Team Leader
United States Air Force, USAF
02.2019 - 09.2022
Installation Patrolman
United States Air Force, USAF
03.2018 - 04.2019
Ramp Agent
United Airlines
06.2017 - 09.2017
Bachelor of Science - Criminal Justice
University of Maryland Global Campus
Bachelor of Science - Leadership
Airman Leadership School
Bachelor Of Science - Criminal Justice
Sercurity Forces Apprentice Course
General Studies
Basic Military Training
High School Diploma -
Harry A. Burke High School