Dedicated professional skilled in operations management and customer service. Known for strong analytical abilities and effective communication, contributing to enhanced team performance and improved service delivery.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Operations Manager
Spark Hosting LLC
10.2025 - Current
Streamlined operational workflows to enhance efficiency and reduce processing time.
Monitored inventory levels using management software to optimize stock availability.
Analyzed process metrics to identify improvement opportunities and drive cost reductions.
Facilitated regular team meetings to encourage communication, collaboration, and morale enhancement.
Supervised operations staff and kept employees compliant with company policies and procedures.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Police Explorer
Jackson County Sheriff's Department
03.2018 - 06.2020
Assisted in community engagement initiatives, promoting positive relations between law enforcement and citizens.
Participated in training exercises, enhancing skills in law enforcement protocols and team collaboration.
Supported traffic control operations during community events, ensuring public safety and order.
Observed and documented police activities, contributing to accurate reporting and situational awareness.
Clerk
Kroger
09.2017 - 02.2018
Processed customer transactions accurately and efficiently at point of sale.
Assisted customers with inquiries, providing product information and service support.
Organized merchandise displays to enhance store aesthetics and improve customer experience.
Maintained inventory accuracy through regular stock checks and adjustments.